CHRISTIAN CRAWFORD
Kirkland,WA
Summary
Reliable and personable customer service professional with skills in inventory management and client rapport. Committed to building profitable relationships and contributing to company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Program Manager
DCGone
05.2024 - Current
- Responsible for assigned product programs and serves as client’s day-to-day liaison
- Verify inventory and distribution systems are accurately and efficiently tracked, utilized and appropriate to each client
- Monitor all program costs for accounting, including fulfillment and assembly activity, program management time, and carrier freight charges for monthly billing
- Identify discrepancies in customer accounts, proactively recommend continuous improvement, incorporating lessons learned and best practices into program operations.
Account Coordinator
Image Source
03.2022 - 02.2024
- Collaborate with clients and to develop creative solutions
- Develop and process RFQs in Business Central
- Audit quotes and orders for accuracy and completeness
- Comparison shop vendors and products in Sage database
- Utilize Adobe Illustrator to develop lookbooks and customized virtuals
- Organize vendor showcases, internal competitions, and client-facing annual events
- Support executives and other sales staff on high-dollar orders
- Develop and maintain productive client and productive vendor relationships
- Formulate and implement content for social media engagement
- Ensure timely responses to client or vendor inquiries
- Problem-solving to resolve issues promptly
Marketing Intern
Natural Immunogenics
10.2021 - 01.2022
- Researched competitors' marketing strategies and tactics
- Utilize AWS and other purchasing platforms to research and compare competitor offerings.
- Develop thorough proposals for additions to product mix
- Perform SWOT analyses and propose appropriate strategies to promote strengths, pursue opportunities, minimize weaknesses, and mitigate threats.
- Create user-friendly instructional social media content
Education
Bachelors in Science - Marketing
University of South Florida
12.2021
Skills
- Effective Client Interaction
- Auditing
- Comprehensive Customer Engagement
- Optimize Meeting Spaces
- Business Operations Management
- Market research
- SEO
- Microsoft Suite
- SWOT
- Marketing
- Adobe Illustrator
- Event Coordination/Planning
- Vendor management
Skillset
- Hospitality
- Auditing
- Internal/External customer service
- Configure meeting spaces
- Customer Relationships
- Business
- Market research
- SEO
- Microsoft Suite
- SWOT
- Marketing
- Adobe Illustrator
- Event Coordination/Planning
Affiliations
National Society of Business and Leadership 2021
Poland Business Week Company Advisor 2014
Poland BusinessWeek Student Advisor 2012-2013
Washington Business Week 2010-2011
Certification
Linkedin Certified:
- Microsoft Office Suite
- Digital/ Social Media Marketing
- SEO
Timeline
Program Manager
DCGone
05.2024 - Current
Account Coordinator
Image Source
03.2022 - 02.2024
Marketing Intern
Natural Immunogenics
10.2021 - 01.2022
Bachelors in Science - Marketing
University of South Florida