Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Turkey Hill
East Earl, PA
06.2024 - Current
Completed transactions in an efficient manner while providing excellent customer service.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Brand Ambassador
Victory Brewing Company
Parkesburg, PA
06.2022 - 08.2024
Managed relationships with vendors involved in promotional activities.
Developed and executed brand awareness campaigns to increase customer engagement.
Provided customer service support during promotional events or when needed.
Assistant Manager
Planet Fitness
Parkesburg, PA
09.2022 - 05.2024
Supervised daily operations including scheduling shifts, assigning duties.
Monitored employee attendance records, timekeeping, and payroll information.
Communicated regularly with customers to gain insights into their needs.
Managed customer service inquiries and complaints in a timely manner.
Organized training sessions for new hires to familiarize them with the workplace environment.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Bartender
Victory Brewing Company
Parkesburg, Pennsylvania
01.2022 - 08.2022
Provided drink suggestions to customers based on their preferences.
Greeted customers and provided excellent customer service.
Processed payments accurately and efficiently with POS system.
Performed opening and closing duties including restocking supplies.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Event Leader
Victory Brewing Company
Parkesburg, Pennsylvania
01.2021 - 08.2022
Coordinated and allocated equipment, supplies and staff for events.
Provided guidance and support to team members throughout the entire planning process.
Managed safe and smooth food delivery at banquets, conferences and social events.
Server
Victory Brewing Company
Parkesburg, Pennsylvania
02.2020 - 08.2022
Handled money transactions accurately while following company procedures for handling cash payments.
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Took orders from customers accurately and in a timely manner.
Stayed informed about daily specials, new menu items, promotions.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Line Cook
Victory Brewing Company
Parkesburg, Pennsylvania
04.2018 - 12.2019
Ensured that all dishes were prepared according to recipe specifications.
Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Plated dishes according to restaurant presentation standards before delivering them to customers.
Food Runner
Victory Brewing Company
Parkesburg, Pennsylvania
09.2017 - 03.2018
Ensured that all orders were correct before leaving the kitchen area.
Delivered food to guests in a timely manner while following safety protocols.
Assisted servers in setting up tables for guests.
Dishwasher
Victory Brewing Company
Parkesburg, PA
06.2017 - 08.2017
Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Stocked service areas with clean plates, bowls, cups, and other items as needed.
Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.