Christian Davenport
Summary
I am seeking a position that will benefit from four years of experience in customer service and great customer interaction skills. Looking to find opportunities where I can grow and learn all aspects of the business while consistently extending my best efforts to provide guests with great experiences.
Overview
7
7
years of professional experience
Work History
Bartender
Acqua Di Mare
106 S Oregon St Chandler, AZ
02.2023 - 05.2023
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Ran food from chefs to guest tables with dishes that required special serving techniques.
- Suggested wine pairings to go with specific menu items.
- Rolled silverware, set up tables and polished glassware and silverware.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Bartender, Barback, Server Assistant
Black Sheep Wine Bar
Downtown Chandler
01.2022 - 02.2023
- Understanding flavor profiles to pair wine with our meals
- Efficiently maintaining the food window as well as Bar top
- Accurately prepare cocktails for guest based off from descriptions
- Keep up with a fast paced dining experience while providing amazing service
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
Planet, Service Representative
Fitness
Avondale, AZ
01.2021 - 01.2022
- Answered incoming calls daily using a courteous and professional manner.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Interacted daily with guests utilizing open lines of communication previously
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Server, Busser, Host
Olive garden
1261 W Southern Ave Mesa,Az
01.2018 - 03.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs, and other special requests
- Guided guests through menu options while demonstrating thorough knowledge of food, beverages, and ingredients
- Ensured full guest satisfaction at all points during the dining experience to promote customer satisfaction and a loyal base of business.
Sales Associate
Tillys
3111 W Chandler Blvd Chandler, Az
01.2016 - 01.2018
- Met with customers to understand needs, recommend products and offer services that aligned with individual desires and needs
- Operated a cash register to process cash, check and credit card transactions
- Won store sales competition for highest sales average multiple months
- Maintained product, service and company policy knowledge to serve as a resource for both coworkers and customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Marcos De Niza High School
Tempe, AZ2018
Skills
- Retail Merchandising Customer Experience
- Time Management Effective Sales
- Inventory Control Reliable & Punctual
- Craft Cocktail Preparation
- Teamwork and Professionalism
- Engaging Customers
- Food Sales and Promotion
Timeline
Bartender
Acqua Di Mare
02.2023 - 05.2023
Bartender, Barback, Server Assistant
Black Sheep Wine Bar
01.2022 - 02.2023
Planet, Service Representative
Fitness
01.2021 - 01.2022
Server, Busser, Host
Olive garden
01.2018 - 03.2021
Sales Associate
Tillys
01.2016 - 01.2018
High School Diploma -
Marcos De Niza High School