Summary
Overview
Work History
Education
Skills
Timeline
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Christian Davenport

Summary

I am seeking a position that will benefit from four years of experience in customer service and great customer interaction skills. Looking to find opportunities where I can grow and learn all aspects of the business while consistently extending my best efforts to provide guests with great experiences.

Overview

7
7
years of professional experience

Work History

Bartender

Acqua Di Mare
02.2023 - 05.2023
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Ran food from chefs to guest tables with dishes that required special serving techniques.
  • Suggested wine pairings to go with specific menu items.
  • Rolled silverware, set up tables and polished glassware and silverware.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Bartender, Barback, Server Assistant

Black Sheep Wine Bar
01.2022 - 02.2023
  • Understanding flavor profiles to pair wine with our meals
  • Efficiently maintaining the food window as well as Bar top
  • Accurately prepare cocktails for guest based off from descriptions
  • Keep up with a fast paced dining experience while providing amazing service
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.

Planet, Service Representative

Fitness
01.2021 - 01.2022
  • Answered incoming calls daily using a courteous and professional manner.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Interacted daily with guests utilizing open lines of communication previously
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Server, Busser, Host

Olive garden
01.2018 - 03.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs, and other special requests
  • Guided guests through menu options while demonstrating thorough knowledge of food, beverages, and ingredients
  • Ensured full guest satisfaction at all points during the dining experience to promote customer satisfaction and a loyal base of business.

Sales Associate

Tillys
01.2016 - 01.2018
  • Met with customers to understand needs, recommend products and offer services that aligned with individual desires and needs
  • Operated a cash register to process cash, check and credit card transactions
  • Won store sales competition for highest sales average multiple months
  • Maintained product, service and company policy knowledge to serve as a resource for both coworkers and customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

High School Diploma -

Marcos De Niza High School
Tempe, AZ
2018

Skills

  • Retail Merchandising Customer Experience
  • Time Management Effective Sales
  • Inventory Control Reliable & Punctual
  • Craft Cocktail Preparation
  • Teamwork and Professionalism
  • Engaging Customers
  • Food Sales and Promotion

Timeline

Bartender

Acqua Di Mare
02.2023 - 05.2023

Bartender, Barback, Server Assistant

Black Sheep Wine Bar
01.2022 - 02.2023

Planet, Service Representative

Fitness
01.2021 - 01.2022

Server, Busser, Host

Olive garden
01.2018 - 03.2021

Sales Associate

Tillys
01.2016 - 01.2018

High School Diploma -

Marcos De Niza High School

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Christian Davenport