Christian Davis
Seminole,FL
Summary
Motivated and dependable individual seeking a full-time, in-person or remote job in the cybersecurity field. Brings strong communication skills, attention to detail, and a commitment to delivering excellent service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Ups Store
08.2025 - Current
- Assisted customers with order processing, ensuring accurate and timely fulfillment.
- Managed customer inquiries, providing clear and helpful responses to enhance satisfaction.
- Collaborated with team members to resolve issues efficiently and improve service delivery.
- Maintained a clean and organized workspace to ensure a professional environment for customers.
- Promoted store promotions and special offers to enhance customer engagement and sales.
- Adapted to changing customer needs and priorities, demonstrating flexibility in service delivery.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Runner/Loader
Leaders Furniture
01.2025 - 08.2025
- Transported furniture from storage to delivery areas, ensuring timely and accurate deliveries.
- Loaded and unloaded furniture onto delivery trucks, adhering to safety and efficiency standards.
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
- Communicated effectively with team members to resolve any issues that arose during loading and delivery.
- Ran errands for various employees throughout company.
- Operated warehouse equipment, including forklifts, to optimize inventory organization and retrieval.
Grocery Clerk
Publix
06.2024 - 08.2024
- Unloaded delivery pallets from trucks and organized stock for shelf placement
- Down-stacked and stocked shelves efficiently in multiple grocery departments
- Leveled and fronted products to maintain a clean and organized appearance
- Performed store closing tasks and maintained cleanliness throughout the shift
- Provided support to team members to ensure smooth operations and customer satisfaction
Supervisor
Tropical Ice Cream and Coffee
11.2021 - 06.2023
- Led daily operations in a busy ice cream and coffee shop environment
- Trained and supported new employees to ensure smooth onboarding and consistent service
- Served customers with a friendly, customer-first attitude
- Managed closing duties including cleaning and preparing the store for the next day
- Maintained a clean, organized, and welcoming environment for guests
Education
Bachelor of Science - Cyber Security
Utica University
Utica, NY05-2027
High School Diploma - undefined
Seminole High School
Seminole, FL01.2023
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Conflict resolution
- Microsoft Excel
- Microsoft outlook
- Microsoft PowerPoint
- Microsoft Office Suite
- Computer proficiency
Timeline
Customer Service Representative
Ups Store
08.2025 - Current
Runner/Loader
Leaders Furniture
01.2025 - 08.2025
Grocery Clerk
Publix
06.2024 - 08.2024
Supervisor
Tropical Ice Cream and Coffee
11.2021 - 06.2023
High School Diploma - undefined
Seminole High School
Bachelor of Science - Cyber Security
Utica University