Christian DeGuia
Director of Market Operations
San Diego,California
Summary
Problem-solving Director of Operations with distinguished experience in post-acute care. Successful at managing multiple priorities with a positive attitude. Motivating leader with background affecting positive patient outcomes, finding creative solutions to administrative issues.
Overview
20
20
years of professional experience
Work History
Director of Market Operations
MPAC Healthcare
01.2015 - Current
- Established strategic alliances and engaged with potential clients contributing to the company's expansion from 20 to more than 140 total employees.
- Directly contributed to shaping and impacting the company culture, resulting in MPAC's recognition as one of Fortune's top 50 Best Workplaces in Health Care.
- Supervised and fine-tuned workflows to optimize resources, resulting in a 6-year period with only 7 employee resignations and increased overall job satisfaction.
- Recruited, trained, and managed team of Nurse Practitioners responsible for delivering medical care in Skilled Nursing Facilities, resulting in decreased readmission rates.
- Managed operations, providing constructive feedback to achieve daily and long-term goals, boosting productivity and enhancing quality improvement.
- Drove progressive business and program development in Long Term Care.
- Evaluated company documentation to verify regulatory compliance.
- Led data-driven business reviews addressing client-specific metrics, like readmission root cause analysis.
Staff Nurse, Intensive Care Unit
Northwestern Memorial Hospital
11.2007 - 01.2015
- Accountable for 1-2 patients with primary diagnosis of acute coronary syndrome and or heart failure.
- Monitored patients' conditions and reported changes in clinical status to discuss treatment with physicians.
Resource Team, Patient Care Technician
Glenbrook Hospital
06.2003 - 05.2007
- Obtained vital signs and reported results to nurse or MD, noting changes from prior measurements.
- Ensured adequate staffing by floating throughout hospital units including ICU, ED, tele, med-surg, and hospice.
Education
Master of Science Nursing - Family
North Park University
Chicago, IL08.2014
Bachelor of Science - Nursing
North Park University
Chicago, IL05.2007
Skills
- Leadership, Management, and Organizational Skills
- Recognized for Outstanding Patient Care
- Problem Anticipation and Resolution
- Proactive and Focused
- Adaptability with Empathy and Compassion
- Attention to Detail
- Creative Thinking
- Clinical Staff Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Nothing is a waste of time if you use the experience wisely.
Auguste Rodin
Timeline
Director of Market Operations
MPAC Healthcare
01.2015 - Current
Staff Nurse, Intensive Care Unit
Northwestern Memorial Hospital
11.2007 - 01.2015
Resource Team, Patient Care Technician
Glenbrook Hospital
06.2003 - 05.2007
Master of Science Nursing - Family
North Park University
Bachelor of Science - Nursing
North Park University
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