Trevor Blight
Director Of Market Operations
Lake Worth,FL
Summary
Experienced Operations Director skilled in managing market operations and implementing process improvements. Proven track record of leading initiatives to optimize workflows and boost team productivity. Skilled in strategic planning and fostering effective communication within teams.
Overview
7
7
years of professional experience
1
1
Language
Work History
Director of Market Operations
Sage Dental
Miami, Florida
01.2024 - Current
- Managed cross-functional teams, fostering collaboration and driving successful project completion.
- Managed budgets effectively while prioritizing projects based on ROI potential, ensuring maximum financial impact from investments made in market operations.
- Implemented training programs for staff development, leading to increased skill levels and enhanced job satisfaction among employees.
- Enhanced market operations efficiency by streamlining processes and implementing new strategies.
- Conducted regular reviews of operations procedures, identifying areas for potential improvement or optimization opportunities as needed.
Acquisition Specialist
Sage Dental
Boca Raton, Florida
01.2022 - 12.2023
- Oversaw contractor performance to encourage compliance with contractual standards.
- Maintained organized file management system to promote accessibility.
- Resolved problems, improved operations and provided exceptional service.
- Analyzed and reported on inventory levels to determine purchasing requirements.
- Collaborated with internal departments to identify and manage demand for material and services.
Office Manager
Sage Dental
West Palm Beach, FL
03.2021 - 01.2022
- Evaluated employee records and productivity and submitted evaluation reports.
- Maintained computer and physical filing systems.
- Coordinated special projects and managed schedules.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
Senior Manager /Training and Development Manager
Sage Dental
Boca Raton, FL
12.2018 - 01.2021
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Delivered new employee onboarding and training sessions via Zoom, Microsoft Teams, and Webex.
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Managed new employee orientation training process for more than 100 employees each year.
Skills
P&L management
Operations management
Sales operations
KPI tracking
P&L management
Accomplishments
- Surpassed both revenue and P&L budgets in 2024. (On track to surpass both budgets again in 2025)
- Supervised market of nine offices and various staff members.
- Received "Outstanding Performance Award” for my work on the Practice Integrations team, in 2023.
- Achieved over 150% YOY growth in the corporate call center by creating and implementing a Quality Assurance Department, along with the necessary documentation and SOPs.
Timeline
Director of Market Operations
Sage Dental
01.2024 - Current
Acquisition Specialist
Sage Dental
01.2022 - 12.2023
Office Manager
Sage Dental
03.2021 - 01.2022
Senior Manager /Training and Development Manager
Sage Dental
12.2018 - 01.2021
Similar Profiles
Madania MetcalfMadania Metcalf
Marketing Specialist at Sage DentalMarketing Specialist at Sage Dental
Cinthia Petit-HommeCinthia Petit-Homme
Receptionist at Sage DentalReceptionist at Sage Dental
Yeimi GilYeimi Gil
Dental Assistant at Sage DentalDental Assistant at Sage Dental
Trina CampbellTrina Campbell
Supervisor, In-Room Dining at The Boca RatonSupervisor, In-Room Dining at The Boca Raton
Ruthy EngdallRuthy Engdall
Area Marketing Manager at Consult PRArea Marketing Manager at Consult PR