Christian Diaz
Spencer,NY
Summary
Hardworking, dependable job seeker eager to secure entry-level HVAC position with Isaac Heating and Cooling. Ready to help team achieve company goals. Proficient in customer service best practices from previous work experience. Interested in promoting lasting customer satisfaction by delivering quality service and support. Presently have my drivers permit and will obtain my license well before Boot Camp.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Walgreens
11.2022 - Current
- Maintained customer satisfaction while focused on addressing needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants
- Responded to customer requests for products, services and company information
- Recommended products to customers, thoroughly explaining details
- Assisted with photo lab requests
- Stocked shelves as needed
- Closing procedures completed for evening shifts
Food and Beverage Server
Lugia's Ice Cream
06.2022 - 10.2022
- Greeted guests, took and fulfilled all drink and food orders.
- Maintained up-to-date knowledge of menu options to accurately relay information to guests.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Explained menu, food and beverage preparation and ingredients to safeguard against allergies.
- Stocked new items
Education
GED -
Spencerport High School
Spencerport, NY06.2023
Skills
- Customer Relations
- Telephone Customer Support
- Problem-Solving
- Professional Telephone Demeanor
- Active Listening
- Retail Sales Customer Service
- Stock Management and Organization
Timeline
Customer Service Representative
Walgreens
11.2022 - Current
Food and Beverage Server
Lugia's Ice Cream
06.2022 - 10.2022
GED -
Spencerport High School
Similar Profiles
Abigail BradenAbigail Braden
Store Manager at WalgreensStore Manager at Walgreens
Joseph MarkarianJoseph Markarian
Emerging Store Manager at WalgreensEmerging Store Manager at Walgreens
Claire ZookskiClaire Zookski
Manager, IM Process Enablement at WalgreensManager, IM Process Enablement at Walgreens
Ariana HidalgoAriana Hidalgo
Shift Lead Manager at WalgreensShift Lead Manager at Walgreens
Nathaniel ParksNathaniel Parks
IBEW Apprentice at IBEW #241IBEW Apprentice at IBEW #241