Christian Duarte Martinez
Brea,CA
Summary
Dedicated and high-performing hospitality professional with over 10 years of experience as a server. Including with high-volume, fast-paced restaurant environments. Proven ability to deliver exceptional guest experiences, drive sales through strategic upselling, and maintain composure under pressure. Strong background in team leadership, training, and customer relationship building.
Overview
11
11
years of professional experience
Work History
Food Runner
Din Tai Fung
11.2025 - Current
- - Deliver premium dining service in a high-volume, fast-paced environment
- - Maintain expert-level menu knowledge and provide tailored recommendations
- - Consistently exceed guest expectations and ensure repeat business
- Delivered food orders promptly to enhance customer satisfaction and service speed.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
Server
El 42 Cantina
02.2024 - 04.2026
- - Provided full-service dining in a high-energy tequila bar environment
- - Increased sales through consistent upselling of food and beverages
- - Built strong customer relationships and maintained repeat clientele
- - Handled high-pressure shifts while maintaining service quality
- Checked guests' identification before serving alcoholic beverages.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Lead Server
Sammamish Cafe & Spirits
05.2023 - 07.2025
- - Supervised front-of-house team operations during shifts
- - Ensured efficient service flow and resolved guest concerns
- - Assisted with scheduling, training, and performance management
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Processed orders and sent to kitchen employees for preparation.
Server
RAM Restaurant & Brewery
09.2015 - 10.2023
- - Managed large sections in a busy casual dining environment
- - Trained and mentored new staff members
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
Education
Bachelor of Arts - Psychology
University of Washington
Seattle, WA04-2021
Skills
- Customer Service Excellence
- Upselling & Sales
- POS Systems
- High-Volume Service
- Team Leadership
- Staff Training
- Conflict Resolution
- Communication
- Multitasking
- Attention to Detail
- Time Management
Languages
Bilingual: English & Spanish
Timeline
Food Runner
Din Tai Fung
11.2025 - Current
Server
El 42 Cantina
02.2024 - 04.2026
Lead Server
Sammamish Cafe & Spirits
05.2023 - 07.2025
Server
RAM Restaurant & Brewery
09.2015 - 10.2023
Bachelor of Arts - Psychology
University of Washington
ADDITIONAL EXPERIENCE
- Laborer – Northwest Asphalt
- Delivery Driver – Amazon
- Sales Associate- ADT Security