Motivated Astronomy student seeking research opportunity in exoplanet and stellar data to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
CVS Pharmacy
Dublin, PA
02.2022 - 03.2023
Assisted customers with finding the right product for their needs.
Provided product information and answered customer questions.
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Demonstrated knowledge of store products and services.
Greeted customers upon entering the store and provided assistance.
Stocked shelves with merchandise according to company standards.
Organized displays to attract customers and promote sales.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Processed returned merchandise according to company policies.
Completed transactions in an efficient manner while providing excellent customer service.
Handled customer complaints in a professional manner.
Operated point-of-sale systems accurately to process payments from customers.
Promoted special offers and discounts to encourage additional purchases.
Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Ensured compliance with all applicable laws regarding sale of age-restricted items.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Initiated friendly conversation with customers to determine level of assistance required.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Cleaned shelves, counters and tables to maintain organized store.
Shift Manager
IGA Supermarket
Dublin, PA
03.2019 - 12.2021
Developed and maintained positive working relationships with staff, customers, and vendors.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Assisted in resolving escalated customer service issues in a timely manner.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Inspected work areas regularly for cleanliness and organization standards.
Managed daily cash intake by counting out registers and tabulating profits.
Upheld company standards and compliance requirements for operations.
Monitored store operations to ensure compliance with company policies and procedures.
Investigated customer complaints regarding merchandise quality or availability promptly.