Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Christian Fernandez

Miami,FL

Summary

Creative Sales Agent with 7 years growing account bases for organizations across diverse industries. Prepares customized proposals based on client needs. Maximizes customer satisfaction and loyalty through quality servicing.

Overview

4
4
years of professional experience

Work History

Sales Agent

Zeigler Automotive Group
Chicago, IL
02.2023 - 03.2024
  • Generated leads through cold calling, online searches, and referrals from existing clients.
  • Developed relationships with customers by providing excellent customer service.
  • Followed up with prospects on a regular basis to ensure satisfaction with services provided.
  • Negotiated contracts with customers to secure sales deals.
  • Coached new employees on best practices for closing deals quickly and efficiently.
  • Identified opportunities for cross-selling additional products and services.
  • Reported directly to regional Sales Manager regarding progress towards goals.
  • Evaluated competitor offerings regularly to stay ahead of the competition.
  • Continuously met sales goals via strategic prospecting.

Sales Assistant

Simply Shades
Miami, FL
07.2021 - 01.2023
  • Greeted customers and provided assistance with product selection.
  • Assisted in creating displays to promote products.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Processed special orders for out-of-stock items when necessary.
  • Maintained cleanliness of work place area at all times.
  • Collaborated with other departments such as marketing, merchandising, operations, to ensure smooth functioning of overall store operations.
  • Analyzed customer feedback data to identify areas of improvement within the industry.
  • Helped customers find specific products, answered questions and offered product advice.
  • Accepted and completed cash, check and credit card payments.
  • Developed and implemented successful social media campaigns to support company objectives.

Apartment Leasing Consultant

BH Management Group
Miami, FL
07.2020 - 07.2021
  • Greeted prospective tenants and answered questions about the property.
  • Ensured apartment availability and rental rates were accurately communicated to potential tenants.
  • Provided tours of available units, models, amenities, and common areas.
  • Maintained accurate records of unit availability and pricing information.
  • Conducted follow-up calls with prospects to answer additional questions or discuss lease terms.
  • Processed applications for prospective tenants and conducted background checks.
  • Negotiated lease agreements with new tenants and collected security deposits.
  • Prepared leases for signature by both tenant and management personnel.
  • Assisted in coordinating move-in activities such as scheduling maintenance requests or providing access to the premises.
  • Regularly inspected vacant apartments to ensure they met leasing standards prior to showings.
  • Addressed resident complaints in a timely manner while ensuring compliance with all applicable laws and regulations.
  • Responded promptly to emails, phone calls, letters, or other inquiries from existing or potential residents.
  • Contacted and followed up with tenants on renewal notices.

Education

High School Diploma -

Monsignor Edward Pace High School
Miami Gardens, FL
06-2011

Miami Dade College
Miami, FL

Skills

  • Product Demonstrations
  • Strategy Development
  • Paperwork Processing
  • Sales Follow-Up
  • Customer Assistance
  • Leads Generation

Languages

English
Full Professional
Spanish
Professional

References

References available upon request.

Timeline

Sales Agent

Zeigler Automotive Group
02.2023 - 03.2024

Sales Assistant

Simply Shades
07.2021 - 01.2023

Apartment Leasing Consultant

BH Management Group
07.2020 - 07.2021

High School Diploma -

Monsignor Edward Pace High School

Miami Dade College

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Christian Fernandez