Christian Ferraro
Erie,PA
Summary
Self-motivated and energetic salesperson with strong sales background; Demonstrates effective relationship building and client retention skills; Strategically negotiates, closes deals and increases sales; Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Luxury Car Sales Associate
Contemporary Motorcar
09.2023 - Current
- Demonstrated luxury automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed over $700,000 to date in sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Top 25% in sales of Mercedes Benz in the District in the last quarter.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Oversees Prep Department for the final preparation and timing of vehicle delivery.
Auto Sales Associate
Interstate Nissan
10.2022 - 09.2023
- Negotiated purchase prices and explained sales, warranty and optional products.
- Demonstrated vehicle capabilities and features.
- Closed sales by overcoming objections, negotiating price and completing purchase contracts.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Responsible for overseeing closing procedures including ensuring security of cars on lot.
- Nissan KPI score 990 out of 1000.
- Over 2.5 million dollars in sales in 8 months.
Merchandising Service Associate
Lowe's Home Improvement
05.2020 - 08.2022
- Managed customer relations and customer service through daily communication and interaction.
- Increased customer satisfaction significantly within department.
- Worked varied hours, days, nights and weekends as business needs dictate.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Provided quotes to customers for purchase of products.
- Unloaded, loaded and stocked merchandise.
- Resolved concerns with products or services to help with retention and drive sales.
Education
Criminal Justice
Westminster College
New Wilmington, PA05.2021
Skills
- Product Promotion
- Customer Service
- Closing Sales
- Collaboration
- Interpersonal Skills
Certification
PA Licensed Vehicle Salesperson - November 2022
Timeline
Luxury Car Sales Associate
Contemporary Motorcar
09.2023 - Current
Auto Sales Associate
Interstate Nissan
10.2022 - 09.2023
Merchandising Service Associate
Lowe's Home Improvement
05.2020 - 08.2022
Criminal Justice
Westminster College
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