Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christian Flores

Houston

Summary

Dynamic manager with a proven track record at Aldi USA and Lewis Food Town, leveraging data-driven decision-making to enhance operational efficiency and reduce waste. Skilled in team leadership and customer service, I excel in motivating staff and fostering a productive environment, achieving alignment with sales targets while ensuring exceptional service delivery.

Overview

13
13
years of professional experience

Work History

Manager

Lewis Food Town
09.2022 - Current
  • Received and balanced shipments from multiple vendors
  • Accounting and balancing store sales, purchases
  • Payroll
  • Scheduling
  • Customer Service\Employee Relations
  • Stocking, maintaining back stock, warehouse organization
  • Running a till
  • Counting a safe
  • Answering alarm calls



Manager

Aldi USA
12.2017 - 02.2022
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.

Front End Supervisor

Lewis Food Town
07.2012 - 12.2017

*Scanning/inputting codes of edible and non edible items while interacting with fellow employees and customers from a wide range of emotional and psychological levels.

*Supervising fellow employees while assisting customers with various inquiries, problems and questions relating to the Food Town Grocery Store.

  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.

Education

High School Diploma -

Taylor Highschool
Sugar Land, TX

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Manager

Lewis Food Town
09.2022 - Current

Manager

Aldi USA
12.2017 - 02.2022

Front End Supervisor

Lewis Food Town
07.2012 - 12.2017

High School Diploma -

Taylor Highschool
Christian Flores