Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Nashville, TN
Open to relocation: Yes
Open To Work
Christian Ford
Nashville,TN
Work Preference
Summary
Organized, resourceful, and people-focused professional with experience in operations, administrative support, project coordination, and customer service across nonprofit, entertainment, and hospitality environments. I thrive in fast-paced settings where I can anticipate needs, solve problems, manage competing priorities, and help teams operate more efficiently. Known for building strong relationships, communicating with empathy and professionalism, and bringing a calm, detail-oriented approach to every project. My diverse background has given me a highly transferable skill set in logistics, scheduling, event coordination, process improvement, and cross-functional collaboration, allowing me to transition confidently into corporate administrative, operations, or project coordination roles.
Skills
- Strategic Thinking
- Relationship Building
- Organization
- Attention to Detail
- Positive and Enthusiastic Attitude
- Adaptability
- Interpersonal Communication
- Volunteer Orientation and Onboarding
- Schedule Coordination
- Event Planning
- Cultural Sensitivity
Overview
11
11
years of professional experience
Work History
Volunteer Coordinator
Food for the Hungry
10.2024 - Current
- Worked as a tour representative and volunteer coordinator for a nonprofit organization that joined bands on cross-country arena tours and one-off shows
- Coordinated with venues and tour managers each night to plan volunteer check-in and training spaces
- Responsible to and for 20-120 volunteers each night
- Managed volunteer check-in, training, table rotations, and staging throughout the arena to serve concertgoers
- Responsible for setting up tables and the training space each morning in the venues and packing away each night
- Trained volunteers on serving at tables and in the arena and taught program information
- Served volunteers by adapting to each of their individual needs and situations
- Problem solved when venues were difficult to work with or lacked adequate space for the volunteers or when faced with an insufficient number of volunteers for the size of the arena
- Assisted concertgoers with the signup process for the organization and answered various questions about the organization
- Completed nightly forms with information I collected each night and handled shipping concert goers personal/confidential information to the organization’s headquarters
Nanny
Moore Family
11.2024 - 10.2025
- Supervised children's daily activities, ensuring a safe and engaging environment
- Managed day-in/day-out with kids including: waking them up, getting them dressed and ready for the day, taking the kids to school, going to extracurricular activities with the kids, finding age appropriate activities to entertain and cultivate learning, feeding the kids, and taking them to doctor appointments
- Provided personalized care that each child needed, including supporting neurodivergent needs for one, while still giving full care to the other children
- Tended to the dogs while going in and out of the house throughout the day
- Occasional duties including dinner for the kids and night routines
- House / dog sitting while the family was on vacation
Administrative Intern
Proper Management
09.2023 - 05.2024
- Coordinated administrative tasks to support daily operations and enhance team efficiency
- Responsible for responding to fan emails and phone calls, including requests, personal stories, and critiques
- Assisted with organizing artists’ offer sheets and making sure all records and spreadsheets remained accurate
- Managed eight separate artists’ Bands In Town, SongKick, business calendars, and schedules
- Assisted artist and managers at any events, photo and video shoots, and content creation days
- Oversaw the office supplies and kitchen with all stocked goods, including purchasing items as needed
- Handled running any errand for the company and on behalf of artists
Barista
Foundry Coffee House
07.2021 - 09.2023
- Operated espresso machines and brewing equipment, maintaining cleanliness and functionality
- Fostered a welcoming, warm, and educational experience at the register
- Solved any customer issue with a positive and understanding approach
- Created and enhanced efficient systems for the register and bar
- Maintained the bar with chores, cleanliness, and orders
- Supervised the opening and closing of the store and register
- Trained incoming employees on daily systems and customer service protocol
- Supported other team members during shifts with physical help and delegating of workload
- Operated espresso machines and brewing equipment, maintaining cleanliness and functionality.
- Prepared beverages to customer specifications, ensuring high-quality standards and consistency.
Operations Coordinator
Grace Community Church
11.2022 - 08.2023
- Coordinated and organized weekly and large-scale youth events serving an average of 300 students, managing logistics, room reservations, and event operations across three campuses
- Provided comprehensive administrative and operational support to an eight-member leadership team across three campuses, including all paperwork and forms
- Managed company-issued debit cards, expense tracking, reimbursements, and financial documentation while maintaining accuracy and compliance with organizational policies
- Served as the primary point of contact for operational needs, coordinating with staff, vendors, and campus partners to resolve issues and support day-to-day operations
- Trained and onboarded employees on internal systems, software, and administrative processes, improving team efficiency and consistency across campuses
Camp Store Manager
Pine Cove Camps
06.2022 - 08.2022
- Managed daily operations of camp store, ensuring optimal inventory levels and product availability for 400 campers and 100 staff members
- Oversaw opening and closing the store, restocking, handling merchandise, and ordering
- Managed any issues and edits with POS system for campers, parents, and staff
- Trained new staff weekly on POS system and store operations
- Created a system for fulfilling and completing the orders that parents purchased for their child at camp “orders purchased by parents for their children”
- Cleaned the store and maintained an organized, and welcoming environment
- Maintained store, smooth operations, and restocks when twice weekly an influx of 1200 customers came through in the span of four hours
Customer Service Representative
David’s Bridal
10.2019 - 01.2021
- Worked as the first point of contact for customers by greeting guests, managing check-in, and directing them to the appropriate team members for service
- Scheduled, confirmed, and reminded customers of appointments through phone calls while maintaining the daily work schedule
- Answered incoming phone calls, assisted with customer inquiries, and processed purchases, exchanges, and returns at the register
- Provided personalized customer service by assisting shoppers with clothing selections, fitting rooms, and dressing room needs
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Maintained sales floor organization by returning merchandise to racks, steaming and stocking new inventory, dressing mannequins, and assisting with store visual displays
- Processed incoming shipments from corporate and other store locations and prepared outgoing shipments for customers and other stores
- Collaborated with the alterations department to ensure customers received accurate and timely service
- Opened and closed the store, including unlocking and securing the building, counting cash drawers, and completing end-of-day procedures
- Maintained a clean, organized, and welcoming environment by cleaning the sales floor, dressing rooms, bathrooms, workroom, and lobby, as well as handling daily trash removal
Retreat Season Intern and Summer Staff
Timberline Baptist Camp
05.2018 - 08.2019
- Assisted in daily camp operations, ensuring smooth activities and participant satisfaction
- Worked alongside 30 other team members during summer to run a camp housing 300-400 campers every five days for 13 weeks with three to four hours to flip the camp between groups
- Supported staff with event planning, contributing to engaging and organized programs
- Worked on a team of three during retreat season to house 200-400 campers on weekends and flip the camp during the week
- Provided any and all needs for campers and created a once in a lifetime experience
- Worked directly with campers of all ages in a variety of capacities including: lifeguarding, working on the food line, working the camp store, leading activities for the campers such as archery, rifles, and zip-line
- Maintained the schedule and action of cleaning all spaces on the camp site including cabins, meeting spaces, the dining hall and kitchen, including specific table and chair requests
- Managed the inventory of cleaning supply closets across eight cabins and three meeting spaces
- Managed upkeep and the setup/shutdown of each activity such as the pool, various water slides and lake activities, the zip-line, and archery and the rifle / gun range
Office Assistant
Panel Truss
01.2016 - 01.2019
- Responsible for managing the file systems of eight companies, keeping the account payable and receivable files organized, up to date, and usable
- Assisted accounting department with files and taking deposits to the bank
- Managed year-end filing system switch over and pulling and returning files AP/AR colleagues needed
- Assisted with all around office needs including receptionist duties daily
- Reported to the CFO and Office Manager for all needs and duties
- Streamlined document management processes, improving retrieval times and reducing errors
- Led initiatives to organize office supplies and equipment, promoting a clutter-free workspace
- Maintained confidentiality in handling sensitive information while performing administrative tasks
- Expedited document processing with accurate data entry and timely filing
Education
Associates of Arts - Communications, Advertising, and Public Relations
Tyler Junior College
Tyler, TX12-2020
Timeline
Nanny
Moore Family
11.2024 - 10.2025
Volunteer Coordinator
Food for the Hungry
10.2024 - Current
Administrative Intern
Proper Management
09.2023 - 05.2024
Operations Coordinator
Grace Community Church
11.2022 - 08.2023
Camp Store Manager
Pine Cove Camps
06.2022 - 08.2022
Barista
Foundry Coffee House
07.2021 - 09.2023
Customer Service Representative
David’s Bridal
10.2019 - 01.2021
Retreat Season Intern and Summer Staff
Timberline Baptist Camp
05.2018 - 08.2019
Office Assistant
Panel Truss
01.2016 - 01.2019
Associates of Arts - Communications, Advertising, and Public Relations
Tyler Junior College