Banquet server with experience supporting conferences, weddings, and corporate events through strong guest service, event setup, and food safety practices. Known for time management, team coordination, and keeping events running smoothly.
Overview
2
2
years of professional experience
Work History
Banquet Server
IHG. Crowne Plaza Hotel
King of Prussia, Pennsylvania
06.2024 - Current
Served banquet guests at conferences, weddings, and corporate events at Crowne Plaza Hotel.
Delivered plated meals and beverages while following IHG service standards.
Set tables, linens, and place settings according to banquet function sheets to ensure smooth event execution.
Assisted banquet captain with event setup, breakdown, and room resets, contributing to efficient event flow.
Supported special requests and provided attentive guest service during events.
Greeted guests upon arrival and provided assistance throughout the event.
Monitored guest satisfaction levels throughout events, addressing concerns promptly to enhance guest experience.
Maintained clean dining areas and followed hotel sanitation and safety procedures.
Provided exceptional service to high volume of daily customers.