Marie Walton
Down Town Hospitality
Providence,RI
1
Certification
17
years of professional experience
Experienced banquet server skilled in event setup and breakdown, with a proven ability to adapt to changing circumstances. Recognized for exceptional communication and commitment to quality service that creates lasting impressions for guests.
Work History
Banquet Server
1 Year 11 Months- Delivered exceptional service at events, ensuring guest satisfaction and comfort.
- Collaborated with kitchen staff to coordinate food service timing and presentation.
- Trained new servers on best practices for customer interaction and service protocols.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments with events with up to 200 people.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Adhered to all health and safety regulations while serving food and beverages
- Provided friendly, courteous service to create memorable moments for guests.
- I'm also safe serve certified i assist with action stations prepping and preparing food.
Gst Response Operator
3 Years 3 Months- Maintained knowledge of industry policies and procedures to set up and manage guest reservations.
- Handled adjustments or modifications to reservations as needed based on 3rd party specifications or changes.
- Collecting payments and emailing guest as needed for changes or adjustments
- Correcting also adjusting payment or account errors
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Covered club lounge, coffee lobby and cover whatever task my skill set was needed.
Certified Nursing Assistant
4 Years 3 Months- Caring for 13 or more patients per shift while maintaining health and safety protocol.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Certified Nursing Assistant
7 Years 5 Months- Monitored vital signs and reported changes to nursing staff promptly.
- Implemented infection control measures, promoting a safe healthcare environment.
- Collaborated with interdisciplinary teams to develop individualized care.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchair.
- Collaborated with nursing staff to create individualized care plans.
- Served as an advocate for my patient's .
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Education
CNA - Patient Care Technician
- Relevant Coursework:
- phlebotomy Training
- EKG training
- med tech certification course
- BLS [Basic life support]
High School Diploma
Skills
Banquet service
Hospitality service expertise
Event setup and breakdown
Food preparation
Cash handling
Issue resolution
Time management
Adaptive problem solving
Hospitality management
Clear communication
Event logistics
Problem resolution
Certification
- [Tips and Safe food handling ] Training - [1/2025-1/2028]
- Certified Nursing assistant [Do for Renewal as of 7/30/2026]
Timeline
Banquet Server
Down Town Hospitality
10.2024 - CurrentRead More
Gst Response Operator
Providence Renaissance
04.2023 - 07.2026Read More
Certified Nursing Assistant
The Miriam Hospital
03.2016 - 06.2020Read More
Certified Nursing Assistant
Linn Healthcare and Rehabilitation
07.2009 - 12.2016Read More
Bastien Academy
CNA from Patient Care Technician
Read More
Hope High School
High School Diploma
Read More