Professional Summary
Overview
Work History
Education
Skills
Personal Information
EDUCATION
Timeline

Madeline Russo

Tijeras Creek Golf Course
San Luis Obispo,CA
Madeline Russo
3
years of professional experience
Hostess/Expo managing guest flow, order accuracy, and timely food delivery in fast-paced dining service. Balances phone and online orders with efficient seating, helping keep wait times controlled and service moving smoothly. Supports a positive guest experience through clear communication and steady teamwork.

Work History

Banquet Server

2 Years
Tijeras Creek Golf Course | 01.2023 - 01.2025
  • Supported 1-2 private events per shift through banquet service, setup, and cleanup coordination.
  • Coordinated setup and cleanup for large private events in a fast-paced banquet environment.
  • Served guests promptly, delivering correct orders and maintaining quality service throughout each event.
  • Maintained buffet lines by replenishing and rotating food to keep service continuous.
  • Addressed guest concerns quickly by confirming food quality and resolving issues on the floor.
  • Applied food safety certification standards while balancing multiple tasks during busy event service.

Hostess/Expo

1 Year
High Park Tap House | 01.2022 - 01.2023
  • Handle 5-10 guest calls and online orders daily with accuracy while keeping communication clear and efficient.
  • Delivered food orders promptly in a fast-paced, high-pressure environment while maintaining order accuracy.
  • Managed guest seating to control wait times and support steady service flow during busy shifts.
  • Handled phone calls and online orders efficiently while supporting clear guest communication across front-of-house operations.

Education

Bachelor of Science - Agricultural Business

California Polytechnic State University, San Luis Obispo | San Luis Obispo | 09-2026
GPA: 3.7

Diploma

Capistrano Valley High School | Orange County, CA | 01-2025
  • Awards: Superintendent's Honor Roll
  • Awards: Principal's Honor Roll
  • GPA: 4.0

Skills

Customer service
Communication skills
Team collaboration
Guest issue resolution
Host stand coordination
Time management
Multitasking
Food safety certification
Banquet service
Buffet line maintenance

Personal Information

Title: Food and Beverage Attendant

EDUCATION

Superintendent's Honor Roll, Principal's Honor Roll, Dean's List, Fall 2025, Dean's List, Winter 2025

Timeline

Banquet Server

Tijeras Creek Golf Course
01.2023 - 01.2025Read More

Hostess/Expo

High Park Tap House
01.2022 - 01.2023Read More

Capistrano Valley High School

Diploma
Read More

California Polytechnic State University, San Luis Obispo

Bachelor of Science from Agricultural Business
Read More
Madeline Russo