CHRISTIAN GARCIA

Assistant Manager with 3 years of experience in the entertainment industry, skilled in team leadership, customer engagement, and operational efficiency. Demonstrates a strong ability to train and coach team members while ensuring adherence to safety compliance and company policies. Excels at fostering a collaborative work environment and enhancing customer satisfaction through effective communication and problem-solving.

Trains and coaches Team Members in their specific job functions, Supports General Manager's decisions in communication with the staff, Assists in the preparation of administrative and special reports for the General Manager, Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark Property, roof and exterior signage, and equipment condition, Ensures that theatre Team Members follow the dress code, Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service, Learns and follows the policies and procedures as established in Cinemark's Guidelines, Enforces these with all Team Members fairly and consistently, All management members must follow the Employee Relations Reporting Protocol, Leads or attends a mandatory Shift Huddle (team discussion) at the start of or during a shift, Conducts Wellness Checks on theatre Team Members on a daily basis, Performs the functions of Chief Clean and Safety Monitor during a shift, if assigned, Consistently identifies and sanitizes high contact areas within and around the theatre, Properly utilizes Personal Protective Equipment while completing position-specific tasks, Adapts to the frequency and scope of required cleaning tasks, Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.), Performs other work-related duties as assigned, Cashier, Usher, Stocker