Christian Gilmore
Teaneck,NJ
Summary
Results-driven Customer Service Representative with a strong background in building client relationships and enhancing customer satisfaction. Collaborative team member focused on fostering partnerships and supporting business growth. Committed to delivering exceptional service and contributing to organizational success.
Overview
7
7
years of professional experience
Work History
DSP Driver
Level Up Logistics
Carlstadt, New Jersey
02.2026 - Current
- Operated delivery vehicles safely across designated routes, ensuring adherence to schedule.
- Coordinated with dispatch to optimize delivery schedules and enhance route efficiency.
- Followed all safety protocols to ensure compliance with transportation regulations.
- Loaded and unloaded packages to facilitate on-time deliveries.
- Loaded and unloaded vehicles at distribution center and delivery address.
Seasonal Coach
STACK Basketball
Mahwah, New Jersey
07.2024 - 07.2025
- Coached AAU basketball players aged 9-17, focusing on skill development and teamwork.
- Conducted individual and group coaching sessions to enhance player performance.
- Developed training programs tailored to athletes’ skill levels and goals.
- Evaluated player progress through assessments and feedback sessions.
Secretary
GilmoreRealty
Teaneck, Nj
08.2021 - 05.2025
- Managed daily office operations and maintained organized filing systems.
- Scheduled appointments and coordinated meetings for real estate agents.
- Assisted clients with inquiries and provided information about property listings.
- Managed phone inquiries, coordinated rent collection, and organized file support. Obtained a real estate license and transitioned to the role as salesperson.
Supervisor / Package Handler
UPS
Saddle Brook, Nj
05.2023 - 09.2024
- Supervised daily operations and ensured compliance with safety protocols.
- Led team of 12 workers during night shifts, ensuring accurate package tracking and timely delivery to correct destinations.
- Coordinated team schedules to optimize workflow and meet delivery deadlines.
- Trained new employees on best practices and company policies.
Trainer
Chick-Fil-A
Teterboro, NJ
02.2020 - 08.2022
- Conducted training sessions covering food safety and customer service standards.
- Created training materials for new team members and ongoing staff learning.
- Led orientation sessions for new employees to explain daily duties and expectations.
- Used role-playing activities to build employee communication skills.
- Worked with team for one year to strengthen skills in job responsibilities.
Education
Bachelor of Science - Business Management
William Paterson University
Wayne, Nj12-2026
Skills
- Staff training
- Training design
- Employee onboarding
- Client service
- Leadership
- Team leadership
- Interpersonal skills
- Office organization
- Task prioritization
- Problem solving
- Quick thinking
- Financial management
LANGUAGES
English
Accomplishments
- oratorical contest winner
- 3 year division basketball player
Timeline
DSP Driver
Level Up Logistics
02.2026 - Current
Seasonal Coach
STACK Basketball
07.2024 - 07.2025
Supervisor / Package Handler
UPS
05.2023 - 09.2024
Secretary
GilmoreRealty
08.2021 - 05.2025
Trainer
Chick-Fil-A
02.2020 - 08.2022
Bachelor of Science - Business Management
William Paterson University