Project Manager with over 10 years of experience successfully leading residential construction and flooring projects from initial consultation through project completion. Experienced in project scheduling, budgeting, estimating, subcontractor management, customer relations, and quality assurance. Proven ability to coordinate multiple projects simultaneously while maintaining project timelines, resolving complex field issues. Recognized for helping launch a new flooring franchise from the ground up by establishing project management processes, building a trusted subcontractor network, and supporting daily operations. Currently pursuing the Project Management Professional (PMP®) certification.
Overview
8
8
years of professional experience
Work History
Project Manager
Floor Coverings International: Bethesda, MD
Bethesda
03.2025 - Current
Selected as the founding Project Manager for a new Floor Coverings International franchise, establishing project management workflows, operational procedures, and subcontractor partnerships that supported successful business launch.
Built and managed a trusted network of subcontractors to support residential flooring installations.
Manage multiple flooring installation projects simultaneously from contract award through final walkthrough and project closeout.
Coordinate project schedules with homeowners, subcontractors, sales representatives, and material suppliers to ensure timely project execution.
Procure flooring materials and verify product availability prior to project start, minimizing installation delays.
Utilize Monday.com and Salesforce to track project progress, schedules, customer communication, and project documentation.
Serve as the primary point of contact for homeowners throughout the project lifecycle, providing updates, resolving concerns, and managing expectations.
Conduct pre-installation planning meetings, onsite inspections, progress visits, and final walkthroughs to ensure quality workmanship and customer satisfaction.
Coordinate punch-list items, and post-installation service to ensure successful project completion.
Advise franchise ownership on flooring products, installation methods, project planning, and operational best practices based on industry expertise.
Resolve scheduling conflicts, field issues, and installation challenges while maintaining project timelines and customer satisfaction.
Project Manager
Salty Dog Remodeling
Leesburg
09.2022 - 10.2024
Managed multiple residential remodeling projects simultaneously, including kitchens, bathrooms, flooring, drywall, painting, and interior renovations.
Coordinated in-house teams and subcontractors to maintain project schedules, quality standards, and customer expectations.
Developed project schedules, coordinated material orders, and worked closely with the office team to ensure materials were available before project start.
Served as the primary point of contact for homeowners, providing project updates, resolving concerns, and managing expectations throughout each phase of construction.
Conducted site visits, monitored project progress, and collaborated with crews to resolve field issues while minimizing delays.
Performed final walkthroughs with homeowners, coordinated punch-list completion, and ensured projects met company quality standards before closeout.
Assisted with project estimating, scope development, scheduling, budgeting, and resource planning to support successful project delivery.
Collaborated with company leadership to coordinate labor resources, subcontractor scheduling, and project priorities across multiple active jobs.
Owner
Shelby Home Improvement
Woodbridge
04.2018 - 06.2022
Founded and operated a residential home improvement company specializing in bathroom remodeling, flooring, drywall, painting, and interior renovations.
Managed residential renovation projects from initial client consultation and estimating through project completion, final walkthrough, and customer closeout.
Prepared detailed project estimates, developed scopes of work, and coordinated project schedules.
Managed daily business operations, including budgeting, material procurement, subcontractor coordination, invoicing, and customer communications.
Supervised installation crews while maintaining quality standards, project timelines, and customer satisfaction.
Built strong client relationships through responsive communication, problem resolution, and consistent project oversight.
Oversaw multiple projects simultaneously while balancing business development, project management, and field operations.