Summary
Overview
Work History
Education
Skills
References
Accomplishments
Certification
Timeline
Generic

CHRISTIAN GUERRA

Carrollton

Summary

Dynamic professional with a proven track record in customer service and team leadership at Starbucks. Skilled in Adobe and computer troubleshooting, facilitating quick resolutions to electronic issues. Experienced in coaching to enhance player performance while fostering positive environments. Strong ability to connect with diverse age groups, ensuring relatable and effective service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pickleball Coach / Instructor

Franco Racquet Sports & Pickleball Kingdom
Carrollton
05.2024 - 10.2024
  • Conducted introductory course for new players within one to two hours.
  • Critiqued form and technique to enhance player performance.
  • Identified and corrected bad habits from other racquet sports.
  • Addressed uncommon questions from the pickleball community to provide clarity.
  • Achieved 4.0+ skill level in under one year of competitive play.

Shift Supervisor

Starbucks
Carrollton
03.2022 - 01.2024

Supervised staff to optimize shift efficiency.

  • Maintained a safe, clean work environment while promoting positive atmosphere.
  • Responded promptly and professionally to customer inquiries and complaints.
  • Executed cash handling duties, including counting money and balancing registers.
  • Assigned tasks to employees while monitoring productivity and performance.
  • Prepared bank deposits, ensuring accuracy in financial transactions.

Barista

Starbucks
Carrollton
05.2021 - 03.2022
  • Ensures a pleasant visit for everyone that walks through our doors.
  • Maintain safe food handling & keep work stations clean
  • Learn multiple recipes and execute them on a day to day basis
  • Prepare and ensure all workstations are fully stocked
  • Help foster a positive atmosphere
  • Cash & Credit Handling, Close out of days work
  • Working at a Quick and efficient pace while maintaining a safe working environment

Golf Attendant

Indian Creek Golf Club
Carrollton
08.2020 - 12.2020
  • Ensures a pleasant visit for each guest; maintains effective guest relations
  • Assists members with golf bags, loading and unloading onto carts, club-cleaning service, and maintains bag storage system
  • Provides carts for member and guest play by bringing them to cart staging area, and returning them to cart storage free of debris, towels, scorecards, etc
  • Operates equipment to retrieve range balls from driving range, and washes range balls as appropriate
  • Arranges baskets and range balls in accordance with approved club standards
  • Maintains cleanliness and neatness of fitness equipment and facility
  • Performs special projects delegated by management
  • Stays updated on latest developments pertinent to the department as well as the location

Graphic Designer

Game Time
Denton
05.2018 - 02.2019
  • Translating client needs and branding strategies into design strategies
  • Designing visual concepts using graphic design tools including design software
  • Selecting colors, fonts, photographs, layouts, and other design elements to communicate creative concepts
  • Collaborating with art directors, branding experts, front end developers, marketing, content, and other professionals to create media
  • Articulating and pitching design concepts to clients, art directors and others

Soccer Coach

Warriors F.C.
Coppell
11.2017 - 04.2018
  • Developed on-field strategies to enhance player performance.
  • Led player positioning strategies to optimize team dynamics.
  • Executed calls and substitutions during games to adapt to changing circumstances.
  • Facilitated offseason fitness programs to maintain player conditioning.

Cyber Café Assistant

Java Gaming Cafe
Carrollton
09.2016 - 10.2017
  • Managed front shop area of café, ensuring efficient operations and customer satisfaction.
  • Handled cash register and card machine transactions for accurate payments.
  • Assisted customers with in-house internet café computers, providing support for software usage.
  • Resolved product or service issues by clarifying complaints and determining root causes.
  • Facilitated printing, laminating, binding, scanning, emailing, and faxing services for clients.
  • Prepared documents using Word, Excel, PowerPoint, and Nitro software.
  • Coordinated boardroom bookings and managed electronic scheduling effectively.
  • Oversaw operations in manager's absence, assigning duties and providing staff direction.

Food Runner/Busser

Top Golf
The Colony
12.2015 - 07.2016
  • Prepares dining room for patrons by cleaning and clothing tables, setting decorations, condiments, candles, napkins, service plates, and utensils.
  • Protects establishment and patrons by adhering to sanitation and safety policies.
  • Maintains menu presentation by keeping menus clean; replacing damaged or soiled pages; cleaning chalkboards; lettering specials on chalkboards.
  • Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
  • Supports wait staff by setting-up and replenishing condiment stands, trash containers, liners, and bus stations.

Education

High School -

Creekview High School
Carrollton, TX

College -

McPherson College
McPherson, KS

Skills

  • Microsoft and Adobe software
  • Internet research
  • Computer design and assembly
  • Troubleshooting and upgrades
  • Customer service
  • Graphic design
  • Content creation
  • Sports coaching
  • Certified instruction
  • Player assessment
  • Time management
  • Goal setting
  • Adaptability
  • Gameplay techniques
  • Student monitoring

References

Available Upon Request

Accomplishments

  • Earning Gold in Mixed Double 4.0 Tournament with a lower DUPR then everyone else in the tournament.
  • Coached a friend to win her first 4.0 Women's Singles gold Medal.
  • Coached a soccer team from 2nd to last place, to 2nd place by the end of the season. (10 teams)

Certification

  • PPR Certified - Coach

Timeline

Pickleball Coach / Instructor

Franco Racquet Sports & Pickleball Kingdom
05.2024 - 10.2024

Shift Supervisor

Starbucks
03.2022 - 01.2024

Barista

Starbucks
05.2021 - 03.2022

Golf Attendant

Indian Creek Golf Club
08.2020 - 12.2020

Graphic Designer

Game Time
05.2018 - 02.2019

Soccer Coach

Warriors F.C.
11.2017 - 04.2018

Cyber Café Assistant

Java Gaming Cafe
09.2016 - 10.2017

Food Runner/Busser

Top Golf
12.2015 - 07.2016

High School -

Creekview High School

College -

McPherson College
CHRISTIAN GUERRA