Christian Guzman
Concord,NC
Summary
Experienced with diagnosing and repairing mechanical systems to ensure efficient operation. Utilizes advanced troubleshooting skills to address and resolve technical issues promptly. Track record of applying comprehensive knowledge of machinery and tools to maintain optimal equipment performance.
Overview
8
8
years of professional experience
Work History
Service Technician
T. Byrd's Heating and Air
09.2024 - Current
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Performed High level system repairs. For example, compressor replacement, coil changeout, low voltage diagnostics, high voltage diagnostics, line set replacement, and more.
- Earned Company over 100,000 in just a month of work, through exceptional sales and problem solving.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
Service Technician
Chad Love Services
02.2023 - 09.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
- Increased sales earning to company, maintained above average GBA.
Referral Coordinator
McGill Family Medicine
05.2023 - Current
- Understanding the various parts of Medicare (Part A, B, C, and D) and their coverage
- Assisting patients in verifying their Medicare eligibility and enrollment status
- Ensuring that referrals comply with Medicare guidelines for authorization
- Collaborate with physicians, nurses, and other healthcare professionals to manage the referral process for patients, ensuring seamless coordination and timely appointments
- Liaise with insurance providers to obtain pre-authorization and ensure coverage for specialized consultations and procedures
- Collaborate with billing and coding teams to ensure accurate documentation and proper billing for referral services
- Maintain accurate and up-to-date referral records, utilizing electronic health record (EHR) systems and documentation protocols
Data entry clerk
Project COPE
03.2023 - 05.2023
- Inputting accurate and timely data into computer systems and databases
- Maintaining data entry requirements by following data program techniques and procedures
- Verifying and correcting data discrepancies and errors
- Collaborating with other team members to complete data-related tasks
Costumer Service Assistant
Financial Aid Department, Montclair State University
11.2022 - 05.2023
- Counsel and advised students concerning financial aid opportunities, application processes and financial management strategies
- Perform research, data collection, and analysis of information, and report writing
- Explain technical financial information to applicants in plain language
Personal Trainer
Anytime Fitness
11.2022 - 05.2023
- Established group fitness sessions for over ten clients using a personalized range of training styles and equipment
- Consulted clients in safe exercise practices, acknowledging the physical limitations of specific participants
- Developed weight training programs, the latest exercise science techniques, and nutrition plans to achieve client goals
- Achieved outstanding sales and client growth, increasing client base by 80 percent within the first year of employment
- Developed and implemented innovative sales strategies, resulting in a 50 percent increase
Public Health Clerk
Union City Department
11.2020 - 05.2021
- Performing research to eradicate health hazards that affect the community
- Evaluating existing protocols to ensure the highest level of quality and effectiveness
- Educating the public about health issues and empowering them to aid in the prevention of the spreading Covid-19 virus
- Aiding the development of plans and policies that address public health concerns
Assistant Coach
UCHS Basketball
06.2017 - 07.2017
- Organized over 100 athletes on training and exercise programs to meet individual requirements and team play strategies
- Provide appropriate leadership, direction, and supervision relevant to athletic progress and personal development
- Supervise and coach middle and high school students in fundamental basketball skills
- Monitored the safety of training, individual exercise, and equipment usage to avoid sports injuries and damage to the facility
- Developed customized training programs for each player, incorporating strength training, agility drills, and conditioning exercises to improve overall athleticism and prevent injuries
Education
Bachelor of Science - Health Systems Administration and Policy
Montclair State University
Montclair, NJ01.2023
Skills
- Installation and repair
- Customer service
- Troubleshooting skills
- Repair techniques
- Diagnostic testing
- Professional and courteous
Activities Awards
- Union City Student Athlete of the Year, Recipient, 06/01/14
- EOF - Scholarship, Member, 08/01/19
Training
- Health System Administration
- Health Economics and Finance
- Health Policy and Administration
- Health Systems Research and Evaluation
- Ethical Issues in Public Health
- Health System Research
- Behavior Aspects of Health
- Internship and Culminating Seminar
Leadership Organizations
EOF- Educational Opportunity Funds, Member, 06/01/19, 08/01/19, Opportunistic quality academic support, leadership development, financial literacy, and career enrichment. Intentional counseling/advice, the intellectual and social growth of all participants.
HVACR EPA 608
* Certified HVACR EPA 608
* Federal EPA Universal HVAC Certification
* A2/Low GWP Certification
Timeline
Service Technician
T. Byrd's Heating and Air
09.2024 - Current
Referral Coordinator
McGill Family Medicine
05.2023 - Current
Data entry clerk
Project COPE
03.2023 - 05.2023
Service Technician
Chad Love Services
02.2023 - 09.2024
Costumer Service Assistant
Financial Aid Department, Montclair State University
11.2022 - 05.2023
Personal Trainer
Anytime Fitness
11.2022 - 05.2023
Public Health Clerk
Union City Department
11.2020 - 05.2021
Assistant Coach
UCHS Basketball
06.2017 - 07.2017
Bachelor of Science - Health Systems Administration and Policy
Montclair State University
Similar Profiles
Evan BrothertonEvan Brotherton
HVAC Installer at T Byrd's Heating and AirHVAC Installer at T Byrd's Heating and Air
Avonpreet SinghAvonpreet Singh
HVAC Installer at Perfect Air Heating & Air ConditioningHVAC Installer at Perfect Air Heating & Air Conditioning
Eric LongtonEric Longton
Heating and Air Conditioning Service Technician at Air Doctor Air Conditioning & HeatingHeating and Air Conditioning Service Technician at Air Doctor Air Conditioning & Heating
Rahn RoseRahn Rose
Hybrid-Infrastructure Engineer at City of ConcordHybrid-Infrastructure Engineer at City of Concord
MAUREEN CARROLLMAUREEN CARROLL
RN at W.G. Hefner VA Medical CenterRN at W.G. Hefner VA Medical Center