Christian Harter
Bolingbrook,IL
Summary
Ambitious and driven individual that has proven patience and persistence will always succeed. Integrity is the foundation of my confidence and success. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
8
8
years of professional experience
Work History
Sales Representative
Russell Cellular
10.2021 - 08.2024
- I worked at several stores for this company across Illinois, Indiana, and Michigan
- As an Authorized Retailer of Verizon we sold phones, tablets, hotspots, laptops, and more.
- Depending on location, I would sell anywhere between 20 and 80 "boxes", ie. phone, tablet, home internet.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales Representative
Cellular Sales
10.2020 - 10.2021
- A different Authorized Retailer of Verizon, this company's pay structure was 100% commission
- The duties consisted of selling phones, tablets, laptops, hotspots, home internet, and accessories
- Other services we offered were insurance for personal devices and separate insurance for home devices
- Expected to connect with customers and prospecting with potential customers through Sales Force
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Owner & Laborer
All American Landscaping
04.2020 - 08.2020
- With COVID-19 shutting down schools, adapting and finding work was the only option; therefore, three of us decided to make an independent landscaping company
- Services included laying sod, pavers, designing patio's, mulch delivery and spreading, cutting and trimming lawns, as well as weeding them
- Managed purchasing, sales, marketing and customer account operations efficiently
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Used variety of hand and power tools to complete tasks.
Youth Enrichment Instructor
YMCA Safe N' Sound
08.2016 - 03.2020
- YMCA Safe N' Sound is a before and after school program that held at many elementary schools in District 203 & District 204
- Depending on the school, one could have anywhere from 20-55 students to take care of on any given day
- Would feed the children, have them participate in physical education, and help them with their homework
- Worked here while in high school and after coming back from the military training.
Laborer
Rebus Construction
06.2018 - 10.2018
- Mainly worked for a friend's father named Marc Aguina
- Marc would network and connect with other contractors to find work if there was none at the moment
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks
- Loaded, unloaded, and moved material to and from storage and production areas, ranging between 50 and 100lbs
- Used variety of hand and power tools to complete tasks
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Education
Some College (No Degree) -
College of Dupage
Glen Ellyn, ILGenerator Operator & Electrician
USMC
San Diego, CA01.2020
Diploma -
Neuqua Valley High School
Naperville, IL05.2017
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Relationship selling
- Objection handling
References
- Andrea Paz Acosta, Russell Cellular Manager, (773) 962-8778
- Shannon Peyton, YMCA Safe N' Sound Director, (630) 605-9626
- Marc Aguina, Boss and Reference for Construction, (630) 400-3113
Timeline
Sales Representative
Russell Cellular
10.2021 - 08.2024
Sales Representative
Cellular Sales
10.2020 - 10.2021
Owner & Laborer
All American Landscaping
04.2020 - 08.2020
Laborer
Rebus Construction
06.2018 - 10.2018
Youth Enrichment Instructor
YMCA Safe N' Sound
08.2016 - 03.2020
Some College (No Degree) -
College of Dupage
Generator Operator & Electrician
USMC
Diploma -
Neuqua Valley High School
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