Multi-talented individual with a diverse work background specializing in creating excellent guest experiences that help drive continued/improved business. Possesses a strong commitment to team collaboration and frequently goes above and beyond to ensure team cohesion and efficiency. Adept at creating an organized environment and thrives in a fast paced work situations.
Overview
5
5
years of professional experience
Work History
Patient Care Host
Lancaster General Hospital
Lancaster, PA
06.2023 - Current
Assisted patients with selecting meals in accordance with their dietary guidelines.
Maintained accurate written and oral communication with fellow patient care team members and assisted them with any additional responsibilities, such as performing calorie counts, monitoring and recording patient intake, and communicating this data to the dietitian and/or nursing staff as needed.
Replenished patient pantries with supplies according to set standards and ensured proper labeling, dating and rotation of stock.
Quickly reacted to sudden changes in dietary plans to accommodate high-risk patients.
Built and maintained relationships with peers and upper management to drive team success.
Administrative Assistant to the Executive Director
Funtime Cinemas Inc.
York, PA
03.2021 - 11.2022
Assisted the CEO with special projects relating to file management, paperwork editing and creation, point of sales, research, marketing, and other miscellaneous tasks.
Digitized old physical documents and mail. Digitized new documents and mail as it was received. Kept files backed locally and remotely to prevent data loss.
Transferred promotional items and supplies between locations as needed. Emptied, logged, and deposited, crane machine monies in the event CEO was unable to do so.
Screened applications and compiled relevant information for managers based on their hiring needs, including background checks and reference checks if needed.
Researched and presented opportunities to improve customer outreach through various advertising channels.
Reviewed and logged social media account updates against social media planning sheets.
Assistant Manager
Funtime Cinemas Inc.
York, PA
05.2019 - 09.2020
Directed and led employees, supervising activities to drive productivity and efficiency.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Worked closely with customers to understand needs and resolve diverse issues.
Collaborated closely with management team to roll out functional and strategic initiatives.
Education
High School Diploma -
Homeschool
York, PA
06.2011
Skills
Strong Organizational Skills
Knowledgeable in Office Equipment Operation
Fastidious Attention to Detail
Research and Analytical Skills
Excellent Verbal and Written Communication
Experienced in Data Entry and Maintenance
Strong background in Issue and Complaint Resolution
Call Documentation Skills
Accomplishments
Consistently maintained high patient satisfaction and worked closely with supervisors to ensure optimal care.
Provided guidance and mentorship to several employees, assisted with achieving personal goals and setting new milestones.
Daffodil Nominee.
Affiliations
Eagle Scout Project Leader
Timeline
Patient Care Host
Lancaster General Hospital
06.2023 - Current
Administrative Assistant to the Executive Director
Behavioral Health Care Coordinator at Lancaster General Hospital – Penn MedicineBehavioral Health Care Coordinator at Lancaster General Hospital – Penn Medicine