Christian Hill
Orlando
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Level Up Tax Services
West Palm Beach
09.2020 - Current
- Corrected previously filed tax returns to amend errors or claim additional deductions and credits.
- Performed detailed record-keeping for all tax files and documentation for future reference.
- Produced work papers and lead sheets, tax projects and payment estimations.
- Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
- Advised clients to comply with IRS regulations and meet state and federal tax obligations.
Data Entry Clerk
Level Up Tax Services
West Palm Beach
10.2019 - Current
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Compiled reports based on gathered information.
- Scanned documents into appropriate databases for storage purposes.
- Identified, corrected, and reported data entry errors.
- Checked source documents against entered data to ensure accuracy.
- Sifted through large quantities of data and accurately transferred necessary information to electronic spreadsheets.
- Contacted customers via phone or email to address data inquiries.
- Proofread and edited documents to correct errors.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
Customer Service Cashier
Universal Studios
Orlando
09.2023 - 10.2024
- Processed credit card transactions accurately and efficiently.
- Checked personal identifications during alcohol and tobacco sales.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Greeted customers and responded to informational requests.
Scheduling Representative
Edible Arrangements
Hightstown
11.2015 - 04.2016
- Managed appointment setting, cancellations, and rescheduling for clients, enhancing customer satisfaction.
- Coordinated support to facilitate general office operations.
- Entered information into system to update status reports.
- Set and confirmed customer appointments.
- Followed up with patients regarding upcoming appointments.
Education
High School Diploma -
HIghtstown High School
Hightstown, NJ06-2012
Skills
- Client support
- Tax filing
- Data entry
- Data management
- Regulatory compliance
- Client communication
Certification
- Business and Workforce Center of Jefferson County Professional Development :15 hrs
Timeline
Customer Service Cashier
Universal Studios
09.2023 - 10.2024
Customer Service Representative
Level Up Tax Services
09.2020 - Current
Data Entry Clerk
Level Up Tax Services
10.2019 - Current
Scheduling Representative
Edible Arrangements
11.2015 - 04.2016
High School Diploma -
HIghtstown High School