Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christian Hill

Orlando

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Level Up Tax Services
West Palm Beach
09.2020 - Current
  • Corrected previously filed tax returns to amend errors or claim additional deductions and credits.
  • Performed detailed record-keeping for all tax files and documentation for future reference.
  • Produced work papers and lead sheets, tax projects and payment estimations.
  • Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
  • Advised clients to comply with IRS regulations and meet state and federal tax obligations.

Data Entry Clerk

Level Up Tax Services
West Palm Beach
10.2019 - Current
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Compiled reports based on gathered information.
  • Scanned documents into appropriate databases for storage purposes.
  • Identified, corrected, and reported data entry errors.
  • Checked source documents against entered data to ensure accuracy.
  • Sifted through large quantities of data and accurately transferred necessary information to electronic spreadsheets.
  • Contacted customers via phone or email to address data inquiries.
  • Proofread and edited documents to correct errors.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.

Customer Service Cashier

Universal Studios
Orlando
09.2023 - 10.2024
  • Processed credit card transactions accurately and efficiently.
  • Checked personal identifications during alcohol and tobacco sales.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Greeted customers and responded to informational requests.

Scheduling Representative

Edible Arrangements
Hightstown
11.2015 - 04.2016
  • Managed appointment setting, cancellations, and rescheduling for clients, enhancing customer satisfaction.
  • Coordinated support to facilitate general office operations.
  • Entered information into system to update status reports.
  • Set and confirmed customer appointments.
  • Followed up with patients regarding upcoming appointments.

Education

High School Diploma -

HIghtstown High School
Hightstown, NJ
06-2012

Skills

  • Client support
  • Tax filing
  • Data entry
  • Data management
  • Regulatory compliance
  • Client communication

Certification

  • Business and Workforce Center of Jefferson County Professional Development :15 hrs

Timeline

Customer Service Cashier

Universal Studios
09.2023 - 10.2024

Customer Service Representative

Level Up Tax Services
09.2020 - Current

Data Entry Clerk

Level Up Tax Services
10.2019 - Current

Scheduling Representative

Edible Arrangements
11.2015 - 04.2016

High School Diploma -

HIghtstown High School

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Christian Hill