Summary
Overview
Work History
Education
Skills
Accomplishments
Publications
Timeline
Generic

Christian I. Chukwu

Newbury Park,USA

Summary

I am a proven leader and motivated professional with over nine years of knowledge and experience in facility management, project design, management, and monitoring and evaluation of organizational operational policies and procedures. Top skills include strong problem-solving, communication, negotiation, team building, MS Word and MS Excel—conflict Resolution, Marketing, customer service, Warehouse Operations, Staff Training, and supervision. A trained United States Army enlisted soldier. I seek to contribute my ability for a position with a diverse, equitable company or organization that aligns with my knowledge, skills, and experience.

A skilled specialist with a proven track record in delivering impactful results. Adept at team collaboration and flexible in adapting to changing needs. Expertise in, consistently driving successful outcomes. Known for reliability and a strong focus on achieving objectives.

Overview

11
11
years of professional experience

Work History

Specialist(SPC)

United States Army Reserve
05.2024 - Current

Senior Operation Supervisor

Servest Nigeria Limited
04.2014 - 06.2023
  • Company Overview: Ikeja City Mall, Lagos, Nigeria
  • Manage daily operations for large teams with 50 personnel while ensuring compliance with company policies and procedures
  • Mentored team members to foster a positive work environment, improve morale, and enhance job performance
  • Perform root cause analysis on escalated problems to identify solutions that maximize customer satisfaction
  • Resolve conflicts among personnel by guiding policy interpretation or decisions related to job duties or responsibilities
  • Conducted regular staff meetings to review goals, provide feedback, discuss issues, and develop strategies for improving customer service
  • Optimized inventory control system through implementation of automated tracking tools resulting in increased efficiency and reduced costs
  • With the aid of CCTV safeguards public property, and ensures the security of the company’s data
  • Ikeja City Mall, Lagos, Nigeria

Education

Diploma - Automated Logistical Specialist 92A

U.S. Army Quartermaster School
Fort Greg-Adams, Virginia
01.2024

M.S. - Public Administration

University of Nigeria
Nsukka, Nigeria
01.2013

B.S. - Political Science

Enugu State University and Science
Enugu State, Nigeria
01.2005

Skills

  • Machine Operation
  • Automated logistics specialist
  • Computer-Aided Dispatching
  • Operation Oversight
  • Employee Performance Review
  • Warehouse operation
  • Basic supply principle
  • Complex Problem solving
  • Store Operation
  • Administration Operation
  • Customer Relations
  • Compliance Management
  • Performance Monitoring and evaluation
  • Marksmanship

Accomplishments

  • Created an effective new program that significantly impacted efficiency and improved operations
  • Achieved 80% result in boosting revenue while reducing costs
  • Consistently maintained high customer satisfaction ratings
  • Recognized as Employee of the Year for outstanding performance and team building

Publications

  • Financial Crime and Whistle Blower Policy in Nigeria, Economics and Social Sciences Academic Journal, Vol2. No.12, 12/2020
  • Political Abracadabra, A Nigeria perspective, Political Science Academic Journal, Vol.1. No.9, 10/2019

Timeline

Specialist(SPC)

United States Army Reserve
05.2024 - Current

Senior Operation Supervisor

Servest Nigeria Limited
04.2014 - 06.2023

M.S. - Public Administration

University of Nigeria

B.S. - Political Science

Enugu State University and Science

Diploma - Automated Logistical Specialist 92A

U.S. Army Quartermaster School
Christian I. Chukwu