Christian Jasso
Valley City,ND
Summary
Detail-oriented and bilingual Health Information Management (HIM) professional with a B.S. in Cybersecurity and over 2 years of experience supporting healthcare systems. Adept at application troubleshooting, system maintenance, data integrity, and user support. Strong foundation in technical documentation, testing, workflow analysis, and communication with stakeholders. Seeking to leverage technical and clinical expertise in an Epic Application Analyst HIM role. Experienced in application analysis to ensure optimal software performance and user satisfaction. Utilizes advanced troubleshooting techniques and effective communication to address technical issues. Knowledgeable in system integration, data analysis, and process improvement to drive organizational success. Skilled in troubleshooting, data management, and implementing technology solutions. Focused on team collaboration and consistently achieving results. Adaptable and dependable, with a proven ability to meet changing needs and ensure system efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HIM Application Analyst
EVIDEN (Contracted to Baylor Scott & White Health)
09.2023 - Current
- Provide HIM system support across multiple hospital facilities, including data validation and coding workflow assistance.
- Collaborate with stakeholders to troubleshoot and document system issues, assisting with system updates and configuration.
- Mentored junior team members by providing guidance on best practices for coding techniques as well as navigating complex organizational structures.
- Conduct user support and communicate changes effectively across departments.
- Engaged in continuous professional development opportunities to stay current on industry trends and best practices for application development.
- Contribute to implementation efforts and maintain application efficiency.
- Contributed insights into emerging technologies during strategic planning sessions, enabling the organization to remain competitive within the market.
- Generate reports, logs, and documentation to ensure compliance and clarity in workflows.
- Enhanced application performance by conducting thorough system analyses and implementing necessary updates.
- Collaborated with cross-functional teams to ensure seamless integration between applications, improving business processes.
- Provided exceptional end-user support, resolving technical issues quickly and efficiently.
Security Officer Supervisor
Securitas Security Services USA
07.2020 - 09.2023
- Maintain safety and security at healthcare facilities; interact with staff and visitors to ensure a safe environment.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Document incidents and reports as required; communicate effectively with diverse personnel.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Developed detailed incident reports, providing comprehensive information for management review and decision making.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
Lab Technician
Bloomington Eye Professionals
11.2019 - 03.2020
- Performed patient pre-screening, administered tests, and supported insurance billing.
- Assisted in contact lens fittings, organized patient files, and translated for Spanish-speaking clients.
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
Office Assistant
HNR Consulting
11.2016 - 01.2018
- Installed and maintained hardware/software; supported scheduling and document handling.
- Managed spreadsheets and filing systems for organizational efficiency.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
Bachelor of Science - Cybersecurity
Illinois State University
12.2022
High School - undefined
Minooka Community High School
12.2017
Skills
- Epic HIM (Hospital Coding) Knowledge (HIM - Coding Certification from EPIC in Verona, WI)
- EPIC HIM (Deficiency Tracking) Knowledge (HIM - DT Certification from EPIC in Verona, WI)
- EPIC HIM (Release of Information) Knowledge (HIM - ROI Certification from EPIC in Verona, WI)
- Workflow Documentation & Testing
- Data management and Data migration
- Application Support & Training
- Application integration
- Application analysis
- System Implementation & Troubleshooting
- Customer Support, Service & Communication
- SQL, Python, Java, Microsoft Office Suite
- Database optimization
- Data Management & Reporting
- Database administration
- Database maintenance
- Incident management
- End-user training
- Application installation
- Bilingual: English & Spanish
- Knowledge of Cryptography and Cybersecurity
- Self-Starter with Strong Time Management
Accomplishments
- Achieved upgrade from Iris to ConneXion in our Interface Server Environments (Production, ) by completing the required upgrade tasks with accuracy and efficiency.
- Collaborated with multiple teams to upgrade Post Partum - Labor & Delivery Rooms to hold greater quantity of patients. Helped in delivery and set-up of Solarity line for departments.
- Documented and resolved Security Incidents which led to reevaluation of Medical Student Notes and Templates within the ROI process.
Certification
(Add Epic HIM Hospital Coding certification here when acquired)
Languages
English
Native or Bilingual
Spanish
Professional Working
Japanese
Elementary
Timeline
HIM Application Analyst
EVIDEN (Contracted to Baylor Scott & White Health)
09.2023 - Current
Security Officer Supervisor
Securitas Security Services USA
07.2020 - 09.2023
Lab Technician
Bloomington Eye Professionals
11.2019 - 03.2020
Office Assistant
HNR Consulting
11.2016 - 01.2018
High School - undefined
Minooka Community High School
Bachelor of Science - Cybersecurity
Illinois State University
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