Summary
Work History
Education
Skills
Personal Information
Interests
Accomplishments
Timeline
Generic

Christian Kent

Norfolk,VA

Summary

Hospitality and military professional with hands-on experience in team leadership, operations support, and high-volume customer service. Maintains smooth daily service, coaches teammates, handles customer concerns with courtesy, and supports clean, organized work areas that keep operations running efficiently under pressure.

Work History

Aramark
  • Consistently provided excellent customer service to each customer.
  • Worked closely with team members to ensure efficient restaurant operations and high customer satisfaction.
  • Restocked shelves and maintained a clean restaurant.
  • Provided leadership and coaching to team members.
  • 60+ customers served daily providing excellent customer service and making the customers feel at home when visiting us.
  • Reported and responded to customer concerns and complaints in a respectful and courteous way. Always thanking the customers for their service.

US Army
  • Performed maintenance on equipment used in field operations for combat.
  • Operated high technology cannon artillery weapon systems.
  • Transported parts and supplies to different units.
  • Performed as a crew member; operated and performed operator maintenance on all vehicles and communications equipment.
  • Exceeded required standards while performing all duties reflective of US Army.
  • Demonstrated excellent leadership skills while completing each duty assigned.
  • Developed discipline and leadership skills.
  • Worked in Stock Control and Receiving sections using different computer systems, SARSS-I, ULLS-G.
  • Continued heavy construction equipment repair as well as maintained physical training.
  • Secured priceless and irreplaceable documents against threats of terrorism and sabotage.
  • Supervised small teams of junior soldiers in stock control, gathering and logging supplies to take them to different units.
  • Keep the unit running efficiently daily while providing support to other soldiers.

Education

Bachelor of Science - Psychology

Old Dominion University
2026-09

Skills

  • Team supervision, leadership, problem solving, collaboration, communication, dependability, teamwork, time management, inventory management and conflict resolution
  • Active listening
  • Conflict resolution
  • Team leadership
  • Friendly, positive attitude
  • Calm under pressure
  • Written communication
  • Good Telephone Etiquette
  • Dependable and responsible
  • Excellent communication
  • Microsoft Word
  • Computer skills
  • Flexible and adaptable
  • Organization
  • Self-Directed
  • Organizational skills

Personal Information

Title: Former Military | Customer Service | Junior enlisted leader

Interests

Studying the word of God., Video games, Traveling, Helping the homeless, Going to church

Accomplishments

  • Graduated basic training
  • Certificate in Safe SERV
  • Informal leadership and mentorship in the unit
  • Promoted to next level specialist in US Army
  • Scoring high marks on the fitness evaluations and training
  • Graduated from AIT training
  • Food safety
  • Handling customer complaints with grace

Timeline

Aramark

US Army

Bachelor of Science - Psychology

Old Dominion University

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Christian Kent