Christian Kleven
Casper,WY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Guest Service Representative
Courtyard by Marriott
Casper, WY
02.2021 - Current
- Handled payment processing and provided customers with receipts and proper bills and change.
- Handled customer complaints professionally and efficiently.
- Answered incoming calls from guests seeking reservations or general information.
- Promoted loyalty programs to encourage repeat business.
- Greeted walk-in and phone guests, determining interests and needs.
Kitchen Manager
Grab and Go Gourmet
Casper, WY
08.2020 - 11.2021
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Utilized various preparation and cooking methods to create menu items in accordance with recipes.
Education
High School Diploma -
Shoshoni High School
Shoshoni, WY05-2020
Skills
- Event Planning
- Data Entry
- Guest Relations
- Customer Service
- Inventory Monitoring
- Reservation Processing
- Flexible Schedule
- Computer Skills
Timeline
Guest Service Representative
Courtyard by Marriott
02.2021 - Current
Kitchen Manager
Grab and Go Gourmet
08.2020 - 11.2021
High School Diploma -
Shoshoni High School
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