Christian Knezevich
Orlando,FL
Summary
Experienced Hospitality Manger in with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals.
Overview
20
20
years of professional experience
Work History
Photo Imaging Coordinator
Walt Disney World Resort
Orlando, Florida
05.2012 - Current
- Help ensure Guest satisfaction by providing Cast Members with proper tools and training
- Maintain camera equipment
- Ensure that Cast Members are deployed to the areas with the most traffic by utilizing the Cast Deployment System
Restaurant General Manager
Papa John's Pizza
Upper Marlboro, Maryland
09.2004 - 06.2010
- Established cash control systems for register transactions.
- Recruited, trained and supervised team members.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Implemented and maintained a just in time inventory system to reduce waste while controlling food costs
Education
Associate of Science - Hospitality Administration And Management
University of Phoenix
Tempe, AZ04-2012
Skills
- Guest experience oversight
- Staff scheduling
- Customer engagement
- Food safety
- Inventory management
- Service standards
Timeline
Photo Imaging Coordinator
Walt Disney World Resort
05.2012 - Current
Restaurant General Manager
Papa John's Pizza
09.2004 - 06.2010
Associate of Science - Hospitality Administration And Management
University of Phoenix