Christian Lane
Orlando,FL
Summary
Dynamic customer service and operations professional with over a decade of diverse experience in retail, hospitality, transportation, construction inspection, business ownership, and insurance services. Recognized for exceptional communication skills, unwavering reliability, and adept problem-solving abilities, consistently delivering results in fast-paced environments. Proven track record of enhancing operational efficiency and fostering positive client relationships while maintaining a strong focus on customer satisfaction. Committed to leveraging expertise to drive organizational success and elevate service standards.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Independent Life Insurance Agent (Self-Employed)
Globe Life / American Income Life
11.2025 - Current
- Operate an independent life insurance business providing client education and coverage solutions. Conduct virtual and in-person consultations. Manage scheduling, client communications, follow-ups, and documentation. Independent contractor role with full schedule flexibility.
Delivery Driver
Pizza Hut
12.2024 - 06.2025
- Delivered customer orders efficiently with strong time and vehicle management while maintaining professional communication with customers and team members.
Poker Dealer (Temporary Assignment)
World Series of Poker
02.2023 - 04.2023
- Selected for a temporary, travel-based assignment. Dealt tournament and cash games with accuracy and composure in a fast-paced, regulated environment.
Owner / Operator
North Shore Taxi & Hawaii Personal Tours
01.2015 - 03.2020
- Founded and operated tourism and transportation businesses. Managed scheduling, marketing, customer service, finances, personnel, and daily operations.
Sales Associate
Ace Hardware
02.2013 - 01.2015
- Assisted customers with tools and home improvement products, handled POS transactions, maintained inventory, and provided reliable customer service.
Construction Inspector & Concrete Technician
Consolidated Engineering Laboratories
01.2010 - 01.2013
- Conducted site inspections and material testing to ensure code compliance. Maintained accurate documentation and collaborated with contractors and engineers.
Education
Business - Entrepreneurship, Marketing & Management
Southern Illinois University
Psychology, Communication, Physiology, Yoga, Music, Advanced Medical Studies
Leeward Community College
Skills
- Customer Service & Conflict Resolution
- Retail, Hospitality & Tourism
- Insurance Client Education
- Entrepreneurial Operations
- Team Leadership & Training
- Communication & Interpersonal Skills
- Time Management & Adaptability
- Safe Driving & Delivery Efficiency
- Heavy Lifting & Physical Stamina
- Insurance policy sales
- Building relationships
- Client service
- Client account management
Certification
- Licensed Life Insurance Agent – State of Florida (License #G292876)
- Poker Dealer Gaming License – State of Nevada (Issued 2023 - Valid through 2028)
- Construction Inspection Certification / Qualification – Consolidated Engineering Laboratories, Hawaii
Timeline
Independent Life Insurance Agent (Self-Employed)
Globe Life / American Income Life
11.2025 - Current
Delivery Driver
Pizza Hut
12.2024 - 06.2025
Poker Dealer (Temporary Assignment)
World Series of Poker
02.2023 - 04.2023
Owner / Operator
North Shore Taxi & Hawaii Personal Tours
01.2015 - 03.2020
Sales Associate
Ace Hardware
02.2013 - 01.2015
Construction Inspector & Concrete Technician
Consolidated Engineering Laboratories
01.2010 - 01.2013
Psychology, Communication, Physiology, Yoga, Music, Advanced Medical Studies
Leeward Community College
Business - Entrepreneurship, Marketing & Management
Southern Illinois University
About Me
Dependable, hardworking professional who values consistency, accountability, and doing the job right. Brings a calm, respectful attitude to every work environment and takes pride in being punctual, focused, and reliable. Communicates clearly, adapts quickly, and contributes positively to team success.
Availability
Available for a full-time schedule. Monday: 8:00 a.m. – 4:00 p.m. | Tuesday–Thursday: 6:00 a.m. – 3:00 p.m. | Friday: 6:00 a.m. – 3:00 p.m.