Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Christian liddell

Philadelphia,Pennsylvania

Summary

Experienced in effectively promoting products and driving revenue by establishing strong connections with customers and delivering persuasive sales recommendations. Demonstrated skills in organizing and maintaining work areas, including setting up networking equipment and providing knowledgeable assistance to in-home customers. Committed to enhancing company loyalty through unparalleled support and reliable service.

Overview

8
8
years of professional experience

Work History

Account Specialist

Fastenal
05.2022 - Current
  • Supply Verizon Self-help and Vending machines with products for day-to-day use for technician’s, splicer’s, and lineman.
  • Fix Vending machine issues such as stuck product or networking issues.
  • Created, implemented and reported performance of sales campaigns to enhance brand awareness and drive profits.
  • Uphold compliance, quality and service standards.
  • Wiped down machines and swept aisles to keep cleaning standard complaint with Verizon needs and wants.
  • Work closely with managers to provide the best customer service for location

Certified Service Advisor

Best Buy
10.2018 - 01.2021
  • Welcomed incoming individuals and ascertained needs by asking open-ended questions.
  • Produced repair and installation orders and updated master schedule with assignments.
  • Collaborated with In-Home Advisors to help close deals and deliver goods during peak buying periods.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Verified proper working order of hardware and peripherals.

Banking Advisor

Police and Fire Federal Credit Union
03.2017 - 10.2018
  • Consulted with clients to assess and meet short- and long-term financial goal.
  • Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.
  • Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.
  • Answered clients’ questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
  • Developed and deepened relationships with new and existing clients to advance progress and improve business.

Education

High School Diploma -

Calvary Christian Academy
06.2013

Some College (No Degree) - Culture Sciences And Technology

Community College of Philadelphia

Bachelor of Science - Cybersecurity And Information Assurance

Western Governors University
Salt Lake City, UT
10-2027

Skills

  • Thorough risk assessment
  • Data reporting proficiency
  • Computer Literacy
  • Appointment organization skills
  • Proficient in document retrieval
  • Enhancing team engagement

  • Quality Control & Compliance
  • Electro-Mechanical Troubleshooting
  • Fundamental mathematics
  • Consistent reliability in tasks
  • Interpersonal communication skills
  • Dependable and trustworthy

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • Ranked number 1 Sony Experience Expert for the company in October 2021

Timeline

Account Specialist

Fastenal
05.2022 - Current

Certified Service Advisor

Best Buy
10.2018 - 01.2021

Banking Advisor

Police and Fire Federal Credit Union
03.2017 - 10.2018

Some College (No Degree) - Culture Sciences And Technology

Community College of Philadelphia

High School Diploma -

Calvary Christian Academy

Bachelor of Science - Cybersecurity And Information Assurance

Western Governors University