Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Timeline
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Christian Lopez

Christian Lopez

Playa del Rey,CA

Summary

A seasoned Senior Operations executive with a proven history of accomplishment in project and change control, showcased throughout an extensive 8+ years in various professional roles. Adeptness in strategic planning has led to the achievement of both financial and operational goals, while adeptly overseeing intricate tasks across all tiers of an organization. Adaptability, combined with effective interpersonal, communicative, and organizational proficiencies, has led to effective supervision of over 30 projects concurrently, collaborating with international teams while managing end to end supply chain operations. A fearless trailblazer, driven by a fervor for standardization and perpetual enhancement.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Operations Manager

Amazon.com
03.2023 - Current
  • Manage Amazon Logistics Delivery station with up to 200+ team members including salaried managers, supervisors and hourly associates processing over 350,000 customer packages weekly.
  • Build and execute daily productivity plans through forecast reviews and determining productivity requirements.
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
  • Site Cost champion creating, driving and executing continuous improvement initiatives leading to a 3.11% overall improvement in cost efficiency including posting site's new record week in January 2024.
  • Created, managed and executed safety and organizational process enhancements leading to 67% reduction in injuries MoM and improvements in additional safety KPIs YTD.
  • Created, managed and executed quality process improvements leading to 34.37% reduction in quality errors YTD.

Site Leader

Sleep Number Corporation
06.2021 - 02.2023
  • Managed West Coast Assembly Distribution Center operations and projects with an annual budget of $6.5+ million and led team of 50+ members processing over 70,000 annual customer orders.
  • Managed implementation and installation of new automated assembly line. Led execution of project timelines and communication between all stakeholders across all levels of organization. Managed supply chain and material delays through the life of project and achieved project timeline goals and ramp up phases during management transition and peak season volumes.
  • Developed and utilized a detailed change management plan during first 90 days of employment that resulted in 100% employee retention and improved assembly efficiency over 23% through operational continuous improvement projects.
  • Improved operational efficiency by 44% in 90 days utilizing process improvement projects, executing detailed cross training plans, and creating a 3-day onboarding experience improving our 30-day retention rate to 100% for all new hires.
  • Improved building FPY by 390% in 90 days through visual stream mapping projects focused on assembly and outbound operations utilizing data analysis.
  • Developed KPIs to create gap analysis reports to improve operational efficiencies in our new assembly operations focused on start and end of shift execution resulting in 150% improved throughput within 21 days.
  • Partnered with Finance and HR to analyze business needs to create and implement new hiring process resulting in the elimination of contract labor needs resulting in $50K of savings in Q4 of 2021.
  • Managed the installation and reconfiguration of a new and existing racking system with a budget of $650K. Led communication between multiple contractor groups, City of Redlands Fire department and internal stakeholders.
  • Achieved $295K in budgetary savings for Q1 of 2022 through strategic planning and efficiency improvements of 6.8%. Sustained improvements resulted in a total of $750K savings in 2022.

Senior Operations Manager

Ramcar Batteries, Inc.
11.2020 - 06.2021
  • Managed US manufacturing plant operations producing and shipping 3,000+ batteries a week. Responsible for supply chain and logistics operations focusing on international freight processes, lead times, planning and inventory management.
  • Managed 30+ cross-functional projects across 5 different business entities in 5 different countries. Responsible for creating and defining project plans while managing project timelines utilizing key project management pillars.
  • Managed and implemented leadership and coaching program, including a robust 360-degree review process.
  • Created and implemented COVID Prevention Plan as the program administrator.
  • Gov. Coordinator managing all safety compliance and regulatory processes (OSHA, LAFD, AQMD etc).

Integration Project Manager

Ramcar Batteries, Inc.
03.2020 - 11.2020
  • Managed integration of 7m+ business acquisition on-site in Vancouver, BC.
  • Participated in the M&A due diligence process and developed a detailed integration plan with key milestones for the first 100 days.
  • Identified business opportunities across all functions successfully completing 100% of key milestones within the 100-day integration project plan while driving profitability during the transition phase.
  • Led implementation of MS Teams company wide training 20+ leaders and department heads effectively driving ownership, buy-in and sustainability.
  • Managed Legal, HR and Safety compliance during transition phase.

Supply Chain Manager

LeanCor Supply Chain Group
07.2019 - 02.2020
  • Lead project and operations manager for Polaris' GEM and Taylor-Dunn manufacturing business.
  • Financially responsible for a yearly outbound spend of $4 million.
  • Managed end-to-end manufacturing processes while creating tailored supply chain solutions, detailed evaluations and analysis reviewed on a weekly cadence utilizing the key pillars of project management.
  • Created daily PDCA meetings with department leaders to understand customer needs and expectations.
  • Achieved 11.6% of total savings equating to $200,000+ on a target of 9% in total outbound spend through the development and execution of continuous improvement and six sigma projects.

Operations Manager I/II

Amazon.com
08.2016 - 06.2019
  • Managed execution of end-to-end supply chain processes for Amazon sort center, processing over 300,000 daily customer packages.
  • Within first 90 days utilizing change management principles focused on developing large scale process change to night operations to address quality and labor cost opportunities.
  • Managed the end to end project partnering with various stakeholders ultimately implementing and sustaining standard work improvements resulting in $190,000 in weekly savings
  • Engineered operational analysis and utilized data to implement new sustainable process change for inbound package processing improving overall sort efficiency by 12% which earned the title of most profitable Amazon sort operation in the US.
  • Selected to support additional Amazon operation in Texas and focus on short term opportunities.
  • Redesigned and implemented process change resulting in 20% operational efficiency improvement.
  • Promoted to Ops Mgr II in 18 months and transitioned to launch Amazon's largest volume robotics fulfillment center in the US
  • Created employee engagement program partnering with senior leadership, HR, and Finance team
  • Diversity, Equity & Inclusion program member assisting with facilitation of classroom trainings and served as SME inside distribution center to sustain culture building events and driving accountability.

Education

Bachelors of Business Administration - Finance -

Baylor University
Waco, TX
08.2015

Skills

  • Agility
  • Change Management
  • Continuous Improvement
  • Customer Obsession
  • Emotional Intelligence
  • Financial Management
  • Innovation
  • Labor Relations
  • Microsoft Office Suite
  • Organizational Management
  • Performance Reporting
  • Project Management
  • P&L Management
  • Six Sigma
  • Supply Chain Management
  • Workflow Optimization

Certification

Associate Professional in Human Resources (aPHR) (08/2022 - Present)

Hobbies and Interests

  • Basketball
  • Baseball
  • Cooking
  • Golf
  • Gym
  • Live Music
  • Running
  • Traveling

Languages

Spanish
Native or Bilingual

Timeline

Operations Manager

Amazon.com
03.2023 - Current

Site Leader

Sleep Number Corporation
06.2021 - 02.2023

Senior Operations Manager

Ramcar Batteries, Inc.
11.2020 - 06.2021

Integration Project Manager

Ramcar Batteries, Inc.
03.2020 - 11.2020

Supply Chain Manager

LeanCor Supply Chain Group
07.2019 - 02.2020

Operations Manager I/II

Amazon.com
08.2016 - 06.2019

Bachelors of Business Administration - Finance -

Baylor University

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Christian Lopez