Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christian Lopez

Lynwood

Summary

Experienced Crew Trainer with 6 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.

Overview

8
8
years of professional experience

Work History

Crew Trainer

McDonald's
09.2018 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.

Team Leader

Jack In The Box
02.2017 - 10.2018
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Ensured compliance with industry-specific regulations by implementing appropriate policies and procedures for the team's operations.

Education

No Degree - Digital Arts

El Camino College
Torrance, CA
03.2017

Skills

  • Customer Service
  • Employee Training
  • Cash Handling
  • Team Leadership
  • Safe Food Handling
  • Quick Learning and Adaptability

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Crew Trainer

McDonald's
09.2018 - Current

Team Leader

Jack In The Box
02.2017 - 10.2018

No Degree - Digital Arts

El Camino College

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Christian Lopez