CHRISTIAN LOYA
Gardena,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Lids
09.2025 - Current
- Coordinated visual merchandising to enhance product displays and promotions.
- Monitored sales performance and communicated results to management.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Promoted company programs, warranty sales and seasonal promotions to boost sales.
- Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
- Developed and executed visual merchandising strategies to enhance product presentation and customer experience.
- Collaborated with marketing team to align promotional displays with seasonal themes and brand messaging.
Quality Assurance Specialist
Contemporary Services Corporation
02.2022 - 10.2025
- Developed and implemented quality assurance protocols to enhance operational efficiency.
- Conducted thorough inspections of processes and products to ensure compliance with industry standards.
- Led quality assurance initiatives to enhance staff reliability and customer satisfaction.
- Managed customer service effectiveness by monitoring performance and assessing metrics.
- Trained and mentored junior staff in event planning best practices and operational procedures.
- Coordinated schedules and timelines for events.
Marketing Associate
LA Paint & Bodyworks
02.2020 - 06.2022
- Maintained comprehensive database of customers' information, such as contact details and purchase history.
- Created email campaigns to promote products, services and events, resulting in increased customer engagement.
- Analyzed data from web analytics tools to identify areas for optimization and improvement.
- Gathered data on competitors and analyzed prices, sales, and method of marketing and distribution.
- Suggested innovative ideas for improving current marketing processes and procedures.
- Devised and evaluated methods and procedures for collecting data, such as surveys, opinion polls, and questionnaires, and arranged to obtain existing data.
- Measured effectiveness of marketing, advertising, and communications programs and strategies.
Education
Bachelor of Science (B.S.) - Marketing
California State University Dominguez Hills
Carson, CA06.2023
Associate in Science (A.S.) - Business
El Camino College
Torrance, CA06.2021
Skills
- Digital marketing
- Analytics and SEO
- Time management
- Customer service
- Team leadership
- Critical thinking
- Active listening
- Microsoft Office
- Salesforce
- Competitive research
Personal Information
Timeline
Assistant Store Manager
Lids
09.2025 - Current
Quality Assurance Specialist
Contemporary Services Corporation
02.2022 - 10.2025
Marketing Associate
LA Paint & Bodyworks
02.2020 - 06.2022
Associate in Science (A.S.) - Business
El Camino College
Bachelor of Science (B.S.) - Marketing
California State University Dominguez Hills