Christian Lucas
Sapulpa
Summary
Sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Onsite Account Representative
Fastenal Co
01.2022 - Current
- Collaborated with other departments to address customer needs and service requests.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Processed client payments and updated accounts.
- Supported customer satisfaction through regular follow-up and communication.
- Implemented customized account plans to meet individual client needs.
- Researched and recommended new products to meet customer needs.
Retail Sales Associate
Best Buy
11.2021 - 04.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Account Specialist
Fastenal Co
03.2019 - 12.2021
- Set up new customer accounts and updated existing profiles with latest information.
- Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
- Liaised with sales, marketing and customer service teams to support smooth account management operations.
- Prepared and submitted timely invoices, statements and payment reminders for customers.
- Monitored expenses to verify appropriate resource use and achieve budgets.
Sales Support Specialist
Fastenal Co
03.2015 - 02.2019
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
- Assisted customers with sales needs such as inventory and shipping questions.
- Prepared and presented sales reports and customer profiles to upper management.
Education
EMT-B -
Central Technology Center - Sapulpa
Sapulpa, OK05.2023
High School Diploma -
Mounds High School
Mounds, OK05.2015
Skills
- Communications Strategies
- Team Cooperation
- Sales and Marketing Methods
- POS System Operations
- Positive Customer Engagement
- Credit Card Applications
- Risk Prevention
- First Aid
- Cardiopulmonary Resuscitation (CPR)
- Emergency Medical Services
- Independent Thinking
Certification
- EMT - Certified Emergency Medical Technician
- Hazmat Awareness Training
- NIMS Certification
Timeline
Onsite Account Representative
Fastenal Co
01.2022 - Current
Retail Sales Associate
Best Buy
11.2021 - 04.2022
Account Specialist
Fastenal Co
03.2019 - 12.2021
Sales Support Specialist
Fastenal Co
03.2015 - 02.2019
EMT-B -
Central Technology Center - Sapulpa
High School Diploma -
Mounds High School