Dedicated account representative with expertise in customer relationship management and inventory control. Proven ability to enhance client satisfaction and resolve inquiries efficiently.
Overview
16
16
years of professional experience
Work History
Onsite Account Representative
Fastenal
Burnsville, NC
10.2016 - Current
Cultivated strong relationships to identify needs and enhance satisfaction.
Managed order processing and inventory management.
Assisted in resolving customer inquiries and complaints to maintain service quality.
Collaborated with sales team to develop strategies that increased product visibility.
Material Handler
Altec Industries Burnsville Operations
Burnsville, NC
07.2010 - 03.2015
Operated forklifts and pallet jacks to transport materials efficiently within the warehouse and onto trailers.
Maintained inventory accuracy through regular cycle counts and documentation updates.
Inspected incoming shipments for quality control and reported discrepancies to management.