Christian Lucas
Akron
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
12
12
years of professional experience
2011
2011
years of post-secondary education
Work History
Sales Representative
PepsiCo
Wadsworth
02.2014 - Current
- Developed strong customer relationships to enhance brand loyalty and satisfaction.
- Managed inventory levels to ensure product availability for customers.
- Managed inventory levels by ordering sufficient stock for each account.
- Coordinated with other departments to ensure timely delivery of orders.
- Developed key customer relationships to increase sales.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Reduced process lags by training employees on best practices and protocols.
Education
Barberton High School
Barberton, OHSkills
- Customer relationship management
- Product knowledge
- Inventory management
- Sales forecasting
- Team collaboration
- Order processing
- Visual merchandising
- Effective communication
- Problem solving
- Active listening
- Relationship selling
- Product promotions
- Value-based selling
- Territory management
- Customer service
- Staff training
- Account development
- Territory growth
Timeline
Sales Representative
PepsiCo
02.2014 - Current
Barberton High School