Christian Luna
Clarksville,IN
Summary
Dynamic and dedicated professional with a strong work ethic and proven ability to enhance customer satisfaction at Chili's Restaurant. Skilled in cash handling and effective communication, I excel in high-pressure environments, ensuring accuracy and efficiency while anticipating customer needs. Committed to teamwork and maintaining a clean, organized workspace.
Professional with experience in food service industry, prepared for this role. Strong focus on team collaboration, flexibility, and achieving results. Reliable in fast-paced environments, skilled in communication, multitasking, and customer service. Known for maintaining high standards and adapting to changing needs effortlessly.
Overview
3
3
years of professional experience
Work History
Food Runner
Chili's Restaurant
Clarksville, IN
11.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained a high level of professionalism when interacting with clients or colleagues regardless of cultural differences or language barriers.
- Improved customer satisfaction by addressing concerns promptly and professionally in their preferred language.
Cashier
Rolling Tacos
Louisville, KY
03.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
Dishwasher
Sports and Social Club
Louisville, KY
03.2022 - 07.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Education
High School Diploma - Engineering
Clarksville Senior High School
Clarksville, INSkills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Flexible schedule
- Cash handling
- Bussing tables
- Cleanliness
- Anticipating customer needs
- Relationship building
Languages
English & Spanish
Native or Bilingual
Timeline
Food Runner
Chili's Restaurant
11.2024 - Current
Cashier
Rolling Tacos
03.2022 - Current
Dishwasher
Sports and Social Club
03.2022 - 07.2023
High School Diploma - Engineering
Clarksville Senior High School