Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Christian Martin

El Paso

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Federal Retirement Specialist

TLCx - Thrift Savings Plan
12.2024 - Current
  • Assisted clients in understanding retirement plan options and benefits
  • Processed account inquiries to provide timely support for participants
  • Educated members on contribution strategies and withdrawal procedures
  • Collaborated with team to ensure compliance with federal regulations

Payroll Solutions Specialist II

Automatic Data Processing, ADP
03.2021 - 10.2024
  • Multi state payroll processing
  • Multi state payroll tax and garnishments
  • Manage 3-4 clients with over 1,000 employees each
  • Work independently and as part of a team to manage payroll account
  • Manage and train payroll processors
  • Hold biweekly meetings with client-side management and stakeholders to review payroll

Loan Officer

GECU
10.2019 - 10.2020
  • Top closer with average $450,000 in loans per month
  • Provided top customer service to 25 retail customers per day
  • Complied database of loan applicants credit histories, and financial statements
  • Originated, reviewed, closed and administered loan proposals

Program Management Intern

Workforce Solutions Borderplex
10.2018 - 10.2019
  • Developed Cost of Living Study Model to inform economic policy decisions.
  • Produced detailed data maps utilizing ARC GIS Software for effective visualization.
  • Constructed economic model featuring six inter-temporal variables for El Paso MSA.
  • Collaborated on “IT Industry Wages Comparison Report” to analyze local wage trends.
  • Proposed comprehensive study addressing wage discrepancies between El Paso and Texas Triangle.

Tax Research Specialist

Automatic Data Processing, ADP
03.2017 - 03.2018
  • Research agency notices for payroll tax issues across 30 jurisdictions
  • Research agency notices, pinpoint errors, resolve payroll tax discrepancies
  • Provide feedback to ensure error does not repeat

Education

BBA - Finance

The University of Texas At El Paso
El Paso, TX
05-2016

Skills

    Multi State Payroll Processing

    Multi State Payroll Taxes and Garnishments

    W2 Processing

    Amendments

    Microsoft Excel

    General Ledger

    Special Calculations

Certification

  • Fundamental Payroll Certification

Interests

  • Community Volunteer
  • Health and Fitness
  • Music - Electric Guitar

Timeline

Federal Retirement Specialist

TLCx - Thrift Savings Plan
12.2024 - Current

Payroll Solutions Specialist II

Automatic Data Processing, ADP
03.2021 - 10.2024

Loan Officer

GECU
10.2019 - 10.2020

Program Management Intern

Workforce Solutions Borderplex
10.2018 - 10.2019

Tax Research Specialist

Automatic Data Processing, ADP
03.2017 - 03.2018

BBA - Finance

The University of Texas At El Paso