Christian Martinez
Charleston
Summary
Professional with significant expertise in banking industry, prepared to drive operational excellence and customer satisfaction. Known for strong leadership, fostering collaborative team environments, and adapting to changing needs seamlessly. Adept in financial analysis, risk management, and customer relationship management. Dependable and results-focused, ensuring that organizational goals are met efficiently.
Overview
10
10
years of professional experience
Work History
Personal Banker
Fifth Third Bank
11.2019 - Current
- Ability to work diligently to meet targets while overcoming difficulties
- Knowledge of personal banking practices and regulations
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Managed daily branch activities for optimal performance, ensuring compliance with banking regulations.
- Collaborated with bank manager and teller supervisor on scheduling, hiring decisions and monthly audits.
- Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
Sales Associate
AT&T
03.2016 - 10.2019
- Sold the most Direct TV packages for AT&T in April and May 2018
- Boosted sales performance with persuasive communication skills and extensive product knowledge.
- Built relationships with customers to encourage repeat business.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Participated in regular training sessions for continuous improvement in retail knowledge and skills.
- Participated in team meetings to discuss sales targets, strategies for improvement, and methods for increasing overall performance.
Sales Associate
Rod Hatfield Chevrolet
02.2015 - 04.2017
- Matched customers with automobiles based on the customer's needs, taking into account features and capabilities of different models
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
Education
High School Diploma -
Woodford County High School
Versailles, KYSkills
- Relationship building
- Branch operations
- Customer service
- Operational efficiency
- Branch administration
Languages
Spanish
Native or Bilingual
Timeline
Personal Banker
Fifth Third Bank
11.2019 - Current
Sales Associate
AT&T
03.2016 - 10.2019
Sales Associate
Rod Hatfield Chevrolet
02.2015 - 04.2017
High School Diploma -
Woodford County High School
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