Hi, I’m
Christian Michaels
Arlington,TX
Summary
Results-driven Sales Representative experienced in service sales and innovative in reaching new customers. Smoothly handles full sales cycle and persuasively closes deals. Confident in public speaking and one-on-one conversations.
Overview
3
years of professional experience
Work History
Dallas Family DentDallas, TX
Hail Damage Repair Sales Reprisenitive
07.2022 - Current
Job overview
- Utilized consultative sales approach to offer products to meet customer needs.
- Navigated through online programs to identify solutions and notate customer files.
- Handled customer inquiries and requests via phone, fax and email to determine parts and service needs.
- Input customer sales information into POS system to process orders.
GameStopDallas, TX
Store Manager
04.2021 - 06.2022
Job overview
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Reduced shrinkage significantly within a 2 month time period and set the store on the proper pathway for a higher profit margin.
Best BuyCedar Hill, TX
Sales Consultant
09.2019 - 02.2021
Job overview
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- superior product knowledge helped ensure each customer was able to receive the best possible customer service.
Education
South Grand Prairie High School, Grand Prairie, TX
High School Diploma
05.2007
Skills
- Customer Accounts Management
- Interpersonal Communication Skills
- Cash Control
- Telephone Support
- Deal Closing
- Loss Prevention Goals Monitoring
- Customer Support
- Work Orders
- Knowledge Base
- Credit and Debt Card Processing
Timeline
Hail Damage Repair Sales Reprisenitive
Dallas Family Dent
07.2022 - Current
Store Manager
GameStop
04.2021 - 06.2022
Sales Consultant
Best Buy
09.2019 - 02.2021
South Grand Prairie High School
High School Diploma
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