Collin Reich
Aurora,CO
Summary
Hardworking employee with multiple skills in manual labor and customer service. Experienced in building and maintaining relationships with clients and business partners. Comfortable in an office environment as well as out in the field as a hands on technician. Proven track record of diligence and integrity. Currently among the top 25% of revenue generators with my current company.
Overview
5
5
years of professional experience
Work History
Paintless Dent Repair Technician
The Carmedic
01.2020 - Current
- Repaired dents, hail damage, and body damage on used and new vehicles.
- Prepared cost estimates for vehicle repairs and provided detailed documentation for customer review.
- Inspected vehicles to identify and document repair needs.
- Installed and removed hoods, doors and headliners of vehicles to access areas of repair.
- Have repaired over 3,000 vehicles
Contract Auditor
Vivint Home Security
06.2019 - 12.2019
- Inspected contracts for errors.
- Corrected contracts and interacted with customers through email to obtain signature verifications.
- Maintained and organized leger by tracking all data with Excel.
Customer Service Representative
Vivint Home Security
02.2019 - 06.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Scheduled appointments with technicians to move customer equipment
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
Screen Printer
Kettle Embroidery
08.2018 - 02.2019
- Prepared, mixed and loaded screen ink.
- Received and examined work orders to determine printing times, ink and material quantities.
- Cleaned, adjusted and repaired screen printing machines.
- Performed quality checks and dried, folded and packed completed articles.
Education
No Degree - Health Psychology
Brigham Young University - Idaho
Rexburg, IDHigh School Diploma -
Highland High School
Salt Lake City, UT06.2012
Skills
- Customer Accounts Management
- Punctual and Dependable
- Excellent Work Ethic
- Proficiency with Basic Hand Tools
- Vehicle Parts Removal and Installation
- Experienced with Call Center Customer Service
Timeline
Paintless Dent Repair Technician
The Carmedic
01.2020 - Current
Contract Auditor
Vivint Home Security
06.2019 - 12.2019
Customer Service Representative
Vivint Home Security
02.2019 - 06.2019
Screen Printer
Kettle Embroidery
08.2018 - 02.2019
No Degree - Health Psychology
Brigham Young University - Idaho
High School Diploma -
Highland High School
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