Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Moore

Miami,FL

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

8
8
years of professional experience

Work History

Private Dining Server

2941 Restaurant
09.2022 - 11.2023
  • Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
  • Set up and broke down room each shift, custom to private event hosts needs.
  • Responsible for checking menu with kitchen, following strict timeline for food service, bar service, etc.
  • Ringing in full service contract on POS and emailing final sales to accounting office for finalizing payments
  • Building good relations with our guests.
  • Displaying professionalism throughout full event, as our main guests were Venture Capitalists, Pharmaceuticals , Government officials, Weddings, CEO Boardroom networking, Plastic Surgeons, Etc.
  • Taking orders, running the bar, setting up speakers, and microphones as needed, firing up to 4 courses in a timely manner assuring smooth flow of service.

Server

Maggiano's Little Italy
08.2021 - 08.2022
  • Took food and drink orders, informed guests about menu, took precautions for food allergies, helped run bar drinks if co-workers were busy, running side-work, pre-bussed tables, swept, mopped, and prepared for guests, ensured a great dining experience

Bartender / Food runner

SUSHI GARAGE MIAMI BEACH
04.2021 - 09.2021
  • Responsible for greeting customers, answering any questions about the menu, and making drinks, running food when the restaurant was busy, bussing tables
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet customer needs.

Host & Server

Night Bird NYC
03.2019 - 11.2019
  • Greeted and provided patrons with personalized service to ensure a pleasurable dining experience, educated patrons on the unique menu selections, promptly answered questions and made recommendations when requested, delivered exceptional, friendly, and fast service during peek hours to help maximize dining efficiency, effectively communicated with kitchen staff regarding customer allergies, dietary needs, and specific requests while continuously striving to exceed guests' expectations, managed and reconciled register receipts, including all credit card and cash transactions, handled closing duties to ensure cleanliness and restocked inventory items as needed or requested

Marketing Manager / Canvasser

The Home Doctor
03.2016 - 07.2018
  • Provided training and support for canvassing team members with a hands-on approach to motivate and help ensure daily, weekly, and monthly company production goals were met, analyzed effectiveness of canvassing team members and provided upper management with feedback, exercised thorough knowledge of company products, policies, and operational procedures, effectively managed inbound & outbound leads and coordinated with sales staff accordingly, responsible for establishing and working outside marketing events at the Verizon Center, recognized needed improvements/repairs prior to face-to-face interactions with potential customers, effectively used scripts and persuasive techniques to help procure company product sales, learned important objection handling techniques leading to a higher sales conversion ratio, satisfied customer requests for sales literature & catalogues, and secured appointments with sales staff, followed up door-to-door interactions with phone calls and other forms of communications, attended training classes to develop stronger product knowledge and customer service skills

Education

High school diploma -

Woodbridge Senior High School
01.2013

Skills

Building great relationships with customers,

Proactive mindset in workplace

Working efficiently under pressure

Team player

Timeline

Private Dining Server

2941 Restaurant
09.2022 - 11.2023

Server

Maggiano's Little Italy
08.2021 - 08.2022

Bartender / Food runner

SUSHI GARAGE MIAMI BEACH
04.2021 - 09.2021

Host & Server

Night Bird NYC
03.2019 - 11.2019

Marketing Manager / Canvasser

The Home Doctor
03.2016 - 07.2018

High school diploma -

Woodbridge Senior High School

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Christian Moore