Thiri Tint Swe
Sörenberg,Switzerland
Summary
A dedicated hospitality professional with a Swiss education, I bring a passion for creating positive guest experiences and a commitment to industry excellence. My comprehensive understanding of hospitality, coupled with practical internships, has equipped me with adaptability and a strong work ethic. Eager to contribute to a dynamic team, I am committed to upholding the standards of excellence that define the hospitality sector, applying my knowledge and enthusiasm to positively impact guest satisfaction and the success of the organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Private Dining Server
St Regis Aspen Resort
11.2024 - Current
- Taking orders by phone or from order cards left at the door
- Consistently offering professional, friendly and engaging service,communicating with residents, families, and guests in a courteous manner
- Carrying or pushing a tray or trolley into the guest room, set the table, and identify the order
- Stock supplies, restocking minibars
- Offering the guests a plus one service
Hostess/Back Server
Maroon Creek Club
05.2024 - 10.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Deliver food from the kitchen to tables, ensure orders are correct, and refill beverages
- Set tables, clean and clear tables, and reset tables for the next service
- Assist with opening and closing duties
Room service & Economat
Baur Au Lac
08.2023 - 04.2024
- Taking food and beverage orders from guests over the phone
- Carrying trays of food and drinks to guest rooms
- Setting up tables and chairs in guest rooms;
- Ensuring that guests have everything they need for a pleasant dining experience, including condiments, utensils, and drinks
- Clearing dishes and cleaning up after guests have finished their meal
- Maintaining a clean and tidy work area at all times.
- Making non-alcoholic hot & cold beverages
Manager in Training
HTMi Hotel and Tourism Management Institute
01.2023 - 07.2023
- Served as a mentor and resource for students by offering guidance, support, and encouragement in their professional development pursuits in hospitality
Housekeeping Attendant
Youth Hostel
12.2019 - 03.2020
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism
- Managed the laundry facility efficiently, ensuring prompt delivery of clean linens to guest rooms and common areas
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services
Education
HTMi Hotel and Tourism Management Institute
06.2023
Post-graduate/Manager in Training -
HTMi Hotel and Tourism Management Institute
12.2019
Bachelor of Arts - Korean
Yangon Univesity of Forreign Languages
09.2018
Skills
- F&B restaurant and fine dining service
- Kitchen
- Front office
- Training
- Housekeeping
- Bar and Beverage
Certification
- Pearson LCCI Certificate in Bookkeeping and Accounting, VRQ
- HTMI fine dining service finalist
Languages
English
Full Professional
Korean
Professional Working
German
Elementary
Thai
Elementary
Timeline
Private Dining Server
St Regis Aspen Resort
11.2024 - Current
Hostess/Back Server
Maroon Creek Club
05.2024 - 10.2024
Room service & Economat
Baur Au Lac
08.2023 - 04.2024
Manager in Training
HTMi Hotel and Tourism Management Institute
01.2023 - 07.2023
Housekeeping Attendant
Youth Hostel
12.2019 - 03.2020
Post-graduate/Manager in Training -
HTMi Hotel and Tourism Management Institute
Bachelor of Arts - Korean
Yangon Univesity of Forreign Languages
- Pearson LCCI Certificate in Bookkeeping and Accounting, VRQ
- HTMI fine dining service finalist
HTMi Hotel and Tourism Management Institute
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