Christian Morina
San Tan Valley ,United States
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Technician
DentiMax
01.2023 - 12.2023
- Worked with ticketing system responding back to customers either thorough emails or phone call.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners.
- Monitored systems in operation and quickly troubleshot errors.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
Sporting Goods Sales Associate
Walmart
03.2021 - 01.2023
- Interacted with customers to provide information on different features regarding apparel and sports equipment.
- Processed customer payments and bagged items to complete buying experience.
- Achieved personal and store sales goals by applying sound customer service and sales protocol.
- Collaborated with high school and college coaches and administrators to generate team sales.
Education
High School Diploma -
Gilbert High
Gilbert Arizona03.2013
Skills
- Helpdesk Services
- Troubleshooting and Diagnostics
- Printers and Peripherals
- Technical Support
- Organizational Skills
- Updating Software
- Customer Inquiries
- Collaborative Team Player
Certification
- Google IT Technician certified
- working on my comptia A+ certification exam
Timeline
IT Technician
DentiMax
01.2023 - 12.2023
Sporting Goods Sales Associate
Walmart
03.2021 - 01.2023
High School Diploma -
Gilbert High
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