Christian Morris
FedEx
Middletown
6
years of professional experience
Skilled Operations Supervisor specializing in team training and performance monitoring. Committed to enhancing operational efficiency and employee satisfaction through comprehensive one on one development programs and effective management strategies.
Work History
Operations Supervisor
2 Years 11 Months- Supervised daily operations to ensure timely package delivery and adherence to safety protocols.
- Trained and mentored team members on best practices and operational procedures.
- Coordinated workflow among staff to optimize productivity in sorting and distribution processes.
- Implemented process improvements that enhanced efficiency in package handling and logistics.
- Monitored performance metrics to identify areas for operational enhancements and employee training needs.
- Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
Associate
2 Years 6 Months- Mentored junior associates, fostering skill development and promoting a collaborative work environment.
- Operated pallet jacks to transport palleted packages within warehouse environment.
- Trained new associates on safety protocols and operational procedures to enhance team performance.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including packing, wrapping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Assembled pallets and carts for secure transportation of materials and packages.
Education
High School Diploma
Skills
Operations management
Performance monitoring
Task delegation
Staff supervision
Team Training
Employee development
Management
Workflow optimization
Quality assurance
Warehouse safety
Heavy lifting
Problem solving
Timeline
Operations Supervisor
FedEx
07.2023 - 06.2026Read More
Associate
Amazon
08.2020 - 02.2023Read More
North Haven High School
High School Diploma
Read More