Christian Munoz

Managed high-volume calls by directing them to appropriate departments in a fast-paced setting. Providing professional and timely assistance with business center services. Cash handling and assisting customers with paying bills and other offered services

• Managed and motivated employees to be productive and engaged in work. Accomplished multiple tasks within established timeframe. Maintained professional, organized, and safe environment for employees and patrons. Resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Back of house team member