Christian Murdock
Eugene,OR
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
I'm also a gas station attendant with several years of experience in customer service. Successful at stocking merchandise and maintenance areas and committed to efficiency. Adept at giving fantastic service to individual customers and conscious of gas pump safety. Also very familiar with cashier and POS systems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Line Cook
McDonald's
Eugene, OR
11.2025 - Current
- Prepared ingredients for daily menu items and special dishes.
- Cooked meals according to recipes and restaurant standards.
- Maintained cleanliness and organization of workstations and kitchen equipment.
- Assisted in inventory management by tracking food supplies and stock levels.
- Collaborated with team members to ensure timely meal service during peak hours.
- Followed food safety guidelines to prevent contamination and ensure quality.
- Communicated effectively with front-of-house staff regarding customer orders.
- Adapted quickly to changing menus and special dietary requests from customers.
- Cooked multiple orders simultaneously during busy periods.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Set up workstations with needed ingredients, utensils and cooking equipment.
Customer Service Representative
Thabet Management
Eugene, OR
07.2024 - Current
- Assisted customers with inquiries and resolved issues promptly.
- Processed orders and managed returns efficiently.
- Collaborated with team members to improve service quality.
- Educated customers on product features and benefits.
- Supported training of new staff on customer service protocols.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
Gas Station Attendant
Thabet Management
Eugene
07.2024 - Current
- Operated fuel dispensers and ensured safety protocols were followed.
- Assisted customers with fuel purchases and provided product information.
- Maintained cleanliness of the station and surrounding areas daily.
- Processed transactions accurately using point-of-sale systems.
- Monitored inventory levels and restocked supplies as needed.
- Handled customer inquiries and resolved issues efficiently.
- Collaborated with team members to improve service efficiency.
- Conducted routine inspections of equipment for maintenance needs.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Operated cash register to process customer transactions accurately and efficiently.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Provided excellent customer service by responding quickly to customer inquiries or complaints.
- Verified age requirements for purchase of alcohol and tobacco products.
- Attended to gas spills and accidents promptly and according to established guidelines.
- Stocked shelves with merchandise and ensured that pricing was correct.
- Restocked supplies such as paper towels, napkins, cups when necessary.
- Assisted customers in locating items throughout the store.
- Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
- Prepared daily records of food and gas sales and balanced register drawers.
- Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
- Performed daily inventory checks on various products to ensure adequate stock levels.
- Checked receipts against product sold for accuracy before returning change to customers.
- Provided directions and information about local attractions upon request from customers.
- Conducted routine inspections of gas station equipment including pumps, hoses, nozzles.
- Recorded sales information into computerized system accurately and timely.
- Sold store items and vehicle services to customers.
- Adhered to company procedures for handling hazardous materials such as gasoline or motor oil.
- Ensured all store policies were adhered to by customers at all times.
- Trained new employees on company policies and procedures.
- Greeted customers, answered questions, and provided assistance with purchases.
- Managed hazardous materials safely, including the disposal of oil and cleaning chemicals.
- Conducted regular cleaning and maintenance of gas station facilities to uphold safety standards.
- Assisted customers with fuel pumps and provided guidance on fuel types.
- Implemented promotional sales strategies to increase revenue and customer satisfaction.
- Educated customers on loyalty programs and processed membership registrations.
- Coordinated with fuel delivery trucks for timely refueling of gas station tanks.
- Updated pricing information on gas pumps and signage to reflect current rates.
- Performed basic car services such as checking tire pressure and adding air when necessary.
- Provided roadside assistance services for customers, including jump-starting cars.
- Implemented loss prevention strategies to minimize shrinkage.
- Monitored surveillance equipment to prevent theft and ensure the safety of the premises.
- Coordinated with team members to ensure efficient shift transitions and continuous operation.
- Cleaned parking areas, restrooms or equipment and removed trash.
- Provided customers with information about local roads or highways.
- Suggested and explained recommended services to meet customer needs and resolve specific issues.
- Responded to questions about local area and company services.
- Processed daily transactions promptly to keep workflows moving smoothly.
- Ordered stock and priced and shelved incoming goods.
- Cleaned windshields using chemical solution and microfiber towel.
- Checked tire pressure and levels of fuel, motor oil or other fluids, adding air or fluids as required.
Stocker
Golden Squid Discount Store
Eugene, Oregon
05.2023 - 08.2023
- Stocked shelves with merchandise according to store layout and inventory guidelines.
- Organized products to ensure easy access and visibility for customers and staff.
- Assisted in receiving and unloading deliveries, checking for accuracy and quality.
Volunteer
Food For Lane County
Eugene, Oregon
04.2019 - 11.2019
- Sorted and organized food donations for efficient distribution to families in need.
- Assisted in preparing meals for community events and local shelters.
- Coordinated volunteer schedules to ensure adequate support during food drives.
- Educated community members on nutrition and healthy eating practices.
- Maintained cleanliness and safety standards in food storage areas.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
- Offered support and assistance to community members.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Provided guidance and support to fellow volunteers during their shifts.
Education
West Lane Technical Learning Institute
Veneta, ORSkills
- Food preparation
- Recipe execution
- Food safety
- Kitchen organization
- Customer service
- Complaint resolution
- Team collaboration
- Inventory management
- Transaction processing
- Sales support
- Problem solving
- Effective communication
- Time management
- Stress management
- Relationship building
- Food safety knowledge
- Menu item memorization
- Cleanliness standards
- Kitchen sanitization
- Order accuracy
- Portion control
- Professional attitude
- Contamination control
- Recipe adaptation
- Stock rotation
- Crew training
- Following cooking methods
- Food storage procedures
- Workstation cleanliness
- Supply management
- Grill operation
- Ingredient stocking
- Effective prioritization
- Reliable
- Hard worker
Certification
- Food handlers card
- OLCC Certificate of Training
Affiliations
- Hunting
- Fishing
- Hiking
- Camping
- Adventuring
- Gaming
- Swimming
- Climbing
- Biking
- Skateboarding
- Chillin
References
References available upon request.
Timeline
Line Cook
McDonald's
11.2025 - Current
Customer Service Representative
Thabet Management
07.2024 - Current
Gas Station Attendant
Thabet Management
07.2024 - Current
Stocker
Golden Squid Discount Store
05.2023 - 08.2023
Volunteer
Food For Lane County
04.2019 - 11.2019
West Lane Technical Learning Institute