Christian Nielsen
Mesa
Summary
Versatile and dynamic, with a proven track record at Charlestons Restaurant for enhancing customer satisfaction through exceptional service and memory retention. Excelled in multitasking and suggestive selling, significantly contributing to a positive and efficient work environment. Demonstrates a strong work ethic and exceptional customer service skills, adept at fostering significant client relationships and streamlining operations.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Charlestons Restaurant
03.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Water Truck Operator/Accounts Receivable
Red Mountain Mining
06.2014 - 09.2021
- Established strong working relationships with customers through effective communication and timely resolution of any issues or concerns related to water deliveries.
- Minimized environmental impact with responsible management of wastewater disposal during the course of daily activities.
- Contributed to team productivity by assisting in the coordination and scheduling of water truck services with other departments.
- Contributed to a positive work culture by maintaining open lines of communication with team members and fostering a supportive environment.
Education
High School Diploma -
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Memory retention
- Service prioritization
- Suggestive selling
- Upselling techniques
Accomplishments
Employee of the Year 2023
Timeline
Server/Bartender
Charlestons Restaurant
03.2022 - Current
Water Truck Operator/Accounts Receivable
Red Mountain Mining
06.2014 - 09.2021
High School Diploma -
Maricopa Community Colleges, Mesa Community College
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