CP Christian Packingham
Decatur,USA
Summary
Motivated self-starter that is looking to take his skillset to the next level. Team player who performs well under pressure. Will work endlessly to resolve issues and can always find an answer
Overview
7
7
years of professional experience
1
1
Certification
Work History
Public Safety Service Technician
Adams County Sheriff's Office
Decatur, IN
03.2025 - Current
- Oversaw maintenance and support of end-user equipment, including phones, laptops, desktops, and tablets.
- Managed IT support for all law enforcement operations in Adams County, ensuring seamless technology integration.
- Collaborated with Motorola Solutions to evaluate car systems, networking equipment, and dispatch technology.
- Administered Active Directory to oversee user accounts and group policies, ensuring robust security measures for all systems.
- Mitigated and resolved all malicious cyber attacks targeting sheriff's office operations.
- Assisted staff with technical issues related to jail equipment, including camera installation and RFID reader setup. Supported networking for body cameras and resolved fingerprint reader challenges. Addressed various computer and account issues to enhance operational efficiency.
- Diagnosed and resolved issues with in-car systems, including printers, scanners, and docks.
- Worked with state and county IT to ensure all devices remained CJIS compliant
- Ordered, managed and built new PCs for all law enforcement to maintain peak efficiency for all officers
Cyber Transport Systems/ Plans Department
Indiana Air National Guard
Fort Wayne, IN
09.2021 - 06.2025
- Research difficult problems and troubleshoot issues in an expedient manner.
- Establish SLA's and standard operating procedures that benefit the entire organization
- Utilize a ticketing system to maintain, track and update current and ongoing projects.
- Provide on call support for organizational VIP's and critical issues that arise.
- Team player meeting and exceeding user satisfaction along with excellent customer service.
- Built new documentation to assist our newer staff along with constant revision of old documentation to keep everything up to date.
- Track all IT assets in an organized manor whether they are in a current status and updated.
- Troubleshooting phone and switch issues from the entire base to maintain proper configurations and installs, as well as the destruction processes.
- Multitasking multiple priorities of work to ensure efficient and timely customer IT support.
- Ensured there was no data spillage for the 122nd fighter wing from DRMO assets all over the base by individually inspecting all IT assets sent out to the Defensive Logistics Agency.
- Continuing education in the cyber field by taking advanced courses for configuring and maintaining phones, switches and routers.
- Install switches, routers, and phones across base and keeping those on current configurations and updated.
- Maintain inventories of every IT asset with each ITech to keep 100% accountability over the entire base.
- Formally trained on Cisco and Juniper network switches and routers
- Obtained Comptia Security+ for training during this role and learned about various cyber attacks and strategy to employ across the entire base
Aircraft Armament Systems Technician
United States Air Force Active Duty Tour
Fairbanks, Alaska
09.2019 - 09.2021
- Checked operations and electrically tested aircraft weapons release and gun systems.
- Tested electrical circuitry for continuity and voltage and verified no unwanted or unexpected electrical signal.
- Documented all preventive and corrective maintenance to the fleet aircraft in detailed, industry compliant repair logs.
- Added ground safety devices onto munitions and gun systems to prevent inadvertent detonation or firing.
- Received yearly electrical training on safety procedures, proper techniques, and the inner workings of electrical assets.
- Performed Weekly updates on the classified F-35A IT system constantly improving it and providing feedback to other system admins.
- Completed additional training weekly on classified system to ensure proficiency on cutting edge data collection software for F-35A airframe.
- Instructed training sessions on classified system for newly arrived airmen to ensure they gained proficiency on the software as quickly as possible to decrease maintenance window timeframes and improve aircraft flight time turn arounds.
- Trained as a Systems Admin on a classified F-35A weapons systems software package.
- Adhered to, and enforced, all cyber security protocols to protect the classified software system associated with the F-35, making sure that no spillage of data or unauthorized disclosures occurred.
Education
No Degree -
Western Governors University
Salt Lake City, UT05-2026
Skills
- Fundamentals of Active Directory
- Fundamentals of Networking and TCP/IP
- Systematic Troubleshooting using the OSI model
- Organizing and updating inventories
- Windows Operating Systems
- Cisco switch and router configuring
- Building brand new PCs
- Security software and monitoring tools
- Training and documenting technical issues
- Utilizing ticket systems
Accomplishments
- Joint service medal awarded by a 4 star general for outstanding work and top tier support for executives in the military down at CENTCOM headquarters in Tampa Florida
- Awarded a medal from a 1 star general while in service for excellent technical support for conference setup and tear down utilizing AV equipment and troubleshooting.
- Awarded a coin for support in Covid support operations in a field I didn't normally work. Adapted to that field and administered support in performing Covid test and supporting patients at a long term care facility
Certification
- 2026 Comptia A+
Timeline
Public Safety Service Technician
Adams County Sheriff's Office
03.2025 - Current
Cyber Transport Systems/ Plans Department
Indiana Air National Guard
09.2021 - 06.2025
Aircraft Armament Systems Technician
United States Air Force Active Duty Tour
09.2019 - 09.2021
No Degree -
Western Governors University